High-Level Position Purpose:
The Solution Engineering GSC team is part of Maersk’s Solutions and Services function- MSS under Lead Logistics Products Global team. The Solution Engineer reports into the Engineering Manager/ Senior Solution Engineers of the Solution Engineering GSC team. The role contributes to supply chain solutioning for Maersk customers.
The Solution Engineer will partner with Regional Solution Engineers, Regional opportunity teams and Regional Implementation teams to directly work on customer opportunities to develop customer solutions, including a Solution Design Document and Solution Configuration Document (SCD).
The role is also responsible for the on-going maintenance of the global solutions toolkit and artifacts.
This position is a key step to build a long and successful career in supply chain solutions, especially within the global organization of Maersk. In addition to growth opportunities within the team, the mentorship, trainings, and on-the-ground learnings will motivate and inspire candidates towards becoming an expert on supply chains solutions.
Job Description Summary
As part of the MSS Global team and GSC, the Solution Engineer is responsible for:
- Develop Customer Solutions, including a Solution Design Document and Solution Configuration Document (SCD), which acts as the detailed aligned bridge between customer, the implementations & CX teams
- The Solution Engineer’s detailed solution design based on the SCD will be implemented by the Customer, the Maersk LL CIM team and executed by the CX teams
- Maintain Global Solutions Toolkit
Qualifications & Education
Required - Bachelors or better in Business Administration or Masters in Supply Chain
Experience – 4-7 years: Experience working in Supply Chain-related or Logistics related or SaaS in Supply Chain related field in increasingly responsible roles including implementing solutions in an enterprise customer environment as a Business Analyst/Solution Architect Supply Chain consultant.
Key Responsibilities
- Develop feasible, accurate, competitive and compelling solution designs; incorporating the scope of service, operating models, resource models, implementation time & costs, operating costs, business value, recommended selling prices/terms/models/scenarios and P&L
- Create financial scenarios and recommend the most appropriate P&L for the opportunity to be used for quoting/winning
- Create solution preference by evidencing our solution is the best choice (highest value / lowest risk) for our customers/prospects
- Understand the customer‘s business, diagnose the customer‘s supply chain(s) and its challenges and opportunities
- As part of our Global Solutions team, you are working with experienced colleagues to implement our solutions within customer projects, owning and managing the solution from initial design workshops until the customer signed off on the solution design
- Understand and connect customers’ existing business processes, org design and technology landscape to craft the detailed Maersk solution to create measurable business value
- Maintenance of Global Solutions toolkit and artifacts
- Work closely with Heads of the Solutions and Services departments to helping them in running and managing day-to-day operations of the department directly/ indirectly from time to time.
Required Experience & Skills
- Understanding of Supply Chain Management practices and knowledge of Supply Chain strategies and industry best practices
- Previous experience working with Procure to Pay processes, Vendor managed inventory, Transportation and logistics or related solutions
- Familiarity with SAP, Oracle and/or other ERP systems
- Strong analytical and problem-solving skills. An analyst mindset is must.
- Bachelor’s degree in a technical or business field, Master’s degree in Supply Chain is a plus
- Previous experience implementing software using a software development lifecycle (SDLC) implementation model
- Excellent English communication (oral, written, presentation) and interpersonal skills.
- Structured and organized way of working
- Process oriented thinking, solution oriented problem-solving skills and attention to detail
- Stakeholder management and influencing skills
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
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