Solution Engineer - PSSP Data Manager

At Pfizer we make medicines and vaccines that change patients' lives with a global reach of over 780 million patients.
Pfizer Digital is the organization charged with winning the digital race in the pharmaceutical industry. We apply our expertise in technology, innovation and our business to support Pfizer in this mission.
The Biopharma, Patient & CDI (C4) team builds and maintains the platforms and capabilities that enable Pfizer Business Units to connect digitally with our external customers and effectively engage and collaborate across teams internally. This includes all digital (web, mobile, omni-channel, & devices) products, platforms, services, and experiences in service of patients, HCPs, payors, pharmacists, or clinical sites. We build advanced cloud-based technology solutions at a global scale that positively impact Pfizer business performance.
We seek a highly motivated Solution Engineer to join Pfizer's Digital Commercial and Customer Creation Center (C4) Digital Technology team for solution delivery for Pfizer's Specialty market access and field reimbursement teams.
As the PSSP Data Manager, your primary focus will be on designing, developing, and maintaining curated data sources in Tableau. This will enable business users to access self-service reporting and analytics capabilities. Your responsibilities will also include monitoring and troubleshooting data pipelines to identify and resolve any issues or bottlenecks that may arise. Additionally, as the digital Subject Matter Expert (SME) for the Specialty business unit, you will provide ongoing support for the published data sources. This will involve collaborating with product owners to prioritize features and manage technical requirements, ensuring the data sources meet the evolving needs of the business unit.
How You Will Achieve It

• Design, develop, and maintain curated data sources in Tableau to support self-service reporting and analytics for business users.
• Collaborate with data architects and stakeholders to understand data requirements and translate them into scalable and efficient data models and pipelines.
• Implement ETL processes to ensure data integrity and consistency in the curated data sources.
• Perform data quality assessments and implement data cleansing and validation techniques to ensure accuracy and reliability of the curated data.
• Optimize data pipelines and workflows to improve performance and efficiency of data ingestion and transformation processes.
• Monitor and troubleshoot data pipelines to identify and resolve any issues or bottlenecks in the data flow.

You will have the opportunity to:

• Act as the digital SME for the Specialty business unit, providing ongoing support for the published data source(s) that enable self-service reporting for Specialty business unit users.
• Work with product owners to prioritize features for ongoing sprints and manages a list of technical requirements based on business needs, new technologies, known defects, and issues.
• Assists the technology, systems and process workstreams to define the shared data model vision, data sourcing approach, data transformation approach and data reconciliation approach.
• Collaborate with cross-functional teams to gather requirements and implement enhancements to the curated data sources based on business needs and evolving data requirements.
• Ensure data security and compliance with data governance policies and regulations in the design and maintenance of the curated data sources.
• Stay up to date with industry best practices and emerging technologies in data engineering and Tableau to continuously improve the curated data sources and reporting capabilities.
• Provide technical guidance and support to business users in utilizing Tableau and the curated data sources for self-service reporting and analysis.

Qualifications
Must-Have

• Bachelor's degree required, preferably in Computer Science, Engineering, or a related field
• 5+ years of relevant experience emphasizing application support, development, or systems engineering.
• Experience supporting applications and solutions in the pharmaceutical industry.
• Proven experience and demonstrated skills in Tableau, Data IKU, Snowflake, SQL and some experience in R or Python
• Excellent written, interpersonal, and oral communication skills, communicate and liaise broadly across functions and the global organization.
• Strong analytical, critical thinking, and troubleshooting skills
• Ambition to learn and utilize emerging technologies while working in a stimulating team environment.

Nice-to-Have

• Knowledge of systems within the Patient Services function such as Salesforce Healthcloud
• Process-oriented with strong organization, project management and coordination skills.
• Ability to adapt to changing working conditions and work assignments, to be open, and motivated to learn and adopt new ideas and concepts.
• Knowledge of database, storage, hosting, cloud, application, analytics and services technologies

Work Location Assignment: Hybrid
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
Information & Business Tech
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