Job Description
The Professional Services team at SailPoint prides itself in being a supportive environment with an open door policy. Everyone is invested in our employees' success and is ready to welcome you to the team, make themselves available to you, and help you succeed. The PS team works to get our customers the help needed to maximize their identity governance platform with extensive, solution-specific experience, our consultants are dedicated to ensuring success before, during and after our customers' SailPoint implementation.
This position (part of our Professional Services team) is responsible for playing the technical lead role in the successful installation, integration and deployment of SailPoint File Access Manager (FAM) product and IdentityIQ platform in client environments and assisting our implementation partners in that process.
Responsibilities:
- Installation, integration and deployment of File Access Manager (FAM), support FAM and IdentityIQ installations in client environments.
- Communicating to clients and partners aspects of both the product and the implementation at the technical and/or functional level appropriate for the situation.
- Post-sales requirements gathering, analysis and documentation.
- Working with clients post implementation for user testing, debugging, support and maintenance.
- Managing project scope, schedule, status and documentation.
- Developing and delivering technical training designed to enable/educate SailPoint implementation partners.
Requirements:
- 8+ years of professional work experience as part of an enterprise software company or systems integrator. This should include 3+ years of enterprise software implementation experience.
- Experience with installation, maintenance, upgrade and troubleshooting of data and file storage solutions such as Veronis systems
- Experience with the following programming languages: Java, BeanShell/JavaScript, JSP/Servlets, SQL.
- Experience with the following web technologies: XML, SPML/SOAP, Web and Application Servers, HTML.
- Experience setting up and installing software on both Windows and Unix (Linux, Sun, HP, AIX) platforms.
- Experience with Databases (Oracle, Sybase, MSSQL, MySQL).
- Experience with Directories (LDAP, AD).
- Experience with enterprise systems (SAP, PeopleSoft) a plus.
- Familiarity with identity management provisioning systems (Sun, Oracle, IBM, Novell) a plus.
- Familiarity with RBAC a plus.
- Excellent communication skills and extensive experience working with clients and partners.
- Experience with Project Management duties (project planning, resource management, scope, schedule and status, documentation).
- Experience with QA duties is a plus (usability testing, performance testing, automated testing, test scripts, test cases and test plans).
- Security software or internal IT audit experience a plus.
- Experience in a startup company is a plus.
Education:
Computer Science, Engineering, or equivalent experience, preferred. J2EE certification is a plus. CISSP certification is a plus.
Travel:
This position requires approximately 15% travel.
SailPoint is an equal opportunity employer and we welcome everyone to our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
