Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
We use Artificial Intelligence (AI) technologies to maintain an efficient, fair and transparent hiring process. Our hiring process is never completely automated, and uses AI in conjunction with our recruiting professionals.
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See yourself at Twilio
Join the team as Twilio’s next Software Developer (L3), Backend
About the job
This position is needed to build a high-scale, mission-critical orchestrator that automates the lifecycle of billions of records. You will solve the "hard problems" of distributed state management, ensuring that when a customer asks to be forgotten, our systems never forget to execute.
At Twilio, trust is the #1 thing we sell. The Data Governance Team is the backbone of that trust. We are building the industry’s most sophisticated deletion orchestration platform to ensure global compliance and automated data retention across hundreds of downstream microservices. Our mission is to ensure that customer data is managed with the highest standards of privacy and compliance.
Responsibilities
In this role, you’ll:
- Design, code, and debug software.
- Lead the technical design while ensuring our architecture is documented, peer-reviewed, and built for the long term.
- Supervising and overseeing all the technical aspects of projects.
- Work with other Engineers in planning, prioritizing and executing assigned tasks within deadlines.
- Be the gatekeeper to ensure high quality and bug free code is always deployed to production.
- Investigating software-related complaints and making necessary adjustments to ensure optimal software performance.
- Attend team meetings to discuss projects, brainstorm ideas, and put forward solutions to any issues.
- Identify bottlenecks in our current system and fix the root causes.
- Provide training and mentor other Engineers.
- Recommend new technologies to ensure quality and productivity.
- Work closely with other technical teams, Chief Architect and Product management to strategize and productionize new technical initiatives.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
- Experience: 4-7 years of experience in backend software engineering, specifically building high-scale distributed systems or data pipelines.
- Systems Thinking: Deep understanding of distributed state management, eventual consistency, and workflow orchestration
- Proven experience in high-level programming languages, like GoLang and Java
- Deep technical understanding of needle moving technologies like Kafka, Kubernetes, Orkes, Redis, PostgresQL, Data Lakes, low-latency data stores, multiple data warehouses, datadog.
- Familiarity with AWS cloud platform.
- Operational Mindset: Proven track record of improving system reliability and reducing on-call burden through better engineering, not just better documentation.
- Influence & Communication: Excellent ability to work cross-functionally. You can influence other engineering teams to prioritize compliance tasks by making the technical path forward clear and simple.
- Demonstrated technical breadth and depth as evidenced by papers, code, and/or presentations
- Clear understanding of the software development lifecycle from reviewing requirements to debugging complex systems in production
- Experience working independently and as part of a team. Will take the initiative to drive projects forward even under ambiguous circumstances.
- Comfortable operating in a CI/CD environment with infrastructure-as-code and observability tools.
- Excellent written and verbal communication skills.
Desired:
- Ability to influence and build effective working relationships with all levels of the organization.
- Experience working in Agile methodology.
Location
This role will be remote, and based in Bangalore, India(Remote option for : Karnataka, Tamilnadu, Telangana, Maharashtra, New Delhi)
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
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Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions.
Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
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