Software Engineer III - ADA / Accessibility Testing

Design and deliver market-leading technology products in a secure and scalable way as a seasoned member of an agile team

As Software Engineer III at JPMorgan Chase within Consumer and Community Banking team, you will help ensure our digital products are accessible, inclusive, and compliant with ADA, Section 508, and WCAG 2.1 AA.

• Perform comprehensive accessibility testing for web and mobile applications using manual techniques and industry-standard tools (e.g., axe, WAVE, JAWS, NVDA, VoiceOver, TalkBack).
• Validate user experiences with assistive technologies, including screen readers, keyboard-only navigation, magnification, and alternative input devices.
• Review designs, user stories, and requirements early in the lifecycle and provide actionable accessibility feedback to Product and Design.
• Document accessibility defects with clear reproduction steps, WCAG mapping where applicable, severity/impact, and recommended fixes; verify remediation with Engineering.
• Partner with developers to troubleshoot issues and confirm fixes meet WCAG 2.1 AA expectations without introducing regressions.
• Build and maintain automated accessibility and UI test coverage (e.g., Selenium/Cypress/Playwright/Appium or equivalent), supporting shift-left quality and repeatable validation.
• Participate in accessibility reviews/audits and support evidence collection for compliance reporting as needed.
• Contribute to accessibility testing standards, playbooks, and reusable test assets; identify process improvements that increase coverage and speed.
• Support UAT and production readiness validation for accessibility-sensitive releases.
• Leverages enterprise-authorized AI coding assist tools within the work environment to improve code quality, delivery speed, and productivity across complex deliverables (e.g., code generation/refactoring, unit test creation, documentation), while validating outputs through peer review, automated testing, and secure coding standards; contributes learnings and reusable patterns to improve broader team effectiveness.
• Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation.

• 3+ years of experience in accessibility/ADA testing for web and/or mobile applications.
• Strong knowledge of ADA, Section 508, and WCAG 2.1 Level AA standards and guidelines.
• Hands-on experience with assistive technologies (e.g., JAWS, NVDA, VoiceOver, TalkBack, magnifiers, alternative input devices).
• Proficiency with accessibility testing tools (e.g., axe, WAVE) and ability to interpret findings beyond tool output.
• Strong test automation skills, including building/maintaining automated UI tests and incorporating accessibility checks into automated test suites.
• Familiarity with Agile practices and working in cross-functional teams.
• Standards: ADA, Section 508, WCAG 2.1 AA
• Tools: axe, WAVE, JAWS, NVDA, VoiceOver, TalkBack
• Test Automation (examples): Selenium / Cypress / Playwright / Appium (or equivalent)

• Ways of working: Agile, Jira, Confluence

  
  

Preferred qualifications, capabilities, and skills

• IAAP CPACC and/or WAS certification.
• Web fundamentals (plus): HTML, CSS, JavaScript, ARIA
• Experience with automated accessibility testing frameworks (e.g., axe-core integrations) and building reusable automation patterns.
• Experience training or mentoring others on accessibility best practices.
• Working knowledge of HTML, CSS, JavaScript, and ARIA (ability to pinpoint root cause and advise on remediation patterns).

• Experience operating in regulated environments and handling sensitive data appropriately (PCI familiarity is a plus, if applicable).

  
  
  

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans