Software Dev Engineer Level II

Hi, I'm Arpana D.R, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background.

Job Description

You will be a Software Development Engineer II within the Corporate IT – Enterprise Productivity team.

• Analyze and interpret business and system requirements to design technical solutions of medium complexity across multiple modules or services.
• Design, implement, review, and unit‑test application code following CSG development standards, coding guidelines, and security best practices.
• Troubleshoot and resolve application issues across environments (dev, test, prod), including data, interfaces, and end‑user problems, using a structured root‑cause approach.
• Contribute to continuous integration and quality assurance by ensuring builds succeed, automated tests run reliably, and technical debt is actively reduced.
• Participate in code reviews, design discussions, and backlog refinement to shape technical solutions and promote engineering best practices.
• Produce and review technical documentation (designs, deployment steps, runbooks) to support sustainable operations and future change.
• Collaborate with cross‑functional stakeholders (product owners, business analysts, platform teams, support teams) to clarify requirements, plan releases, and manage production changes.
• Adhere to CSG governance for change, security, compliance, and audit, including accurate time tracking to the correct Oracle project numbers and epics.

Is this opportunity right for you? We are looking for candidates who have:

• Bachelor’s degree in computer science, Information Technology, Engineering, or a related discipline.
• Experience 3–5 years of hands‑on software development experience in an enterprise environment, with a track record of delivering working software in iterative or agile teams.
• Must have s strong programming skills in Python
• Experience designing and implementing REST APIs, integration services, or background jobs.
• Solid understanding of version control (Git), CI/CD pipelines, unit testing, and defect‑management tools (e.g., Azure DevOps, Jira).
• Ability to analyze problems, propose options, and communicate trade‑offs clearly to both technical and non‑technical stakeholders.
• Excellent communication and interpersonal skills.
• Experience working in an Agile environment utilizing Atlassian and Microsoft Azure DevOps products.
• Proficiency with Microsoft Office applications.
• Ability to read, write, speak, and understand the English language in a business environment.

CSGer Perks & Benefits:

• Work from Home, in-office, or hybrid
• Employee Belonging Groups
• Healthcare: Dental, Medical, and Vision
• Paid Vacation, Volunteer, and Holiday Time Off
• And so much more!

Location(s):

Accommodation:

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at [email protected]. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.

Our Guiding Principles:

Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.

Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.

Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.

Our Story:

CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.

By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.