As a Site Reliability Engineer III, you'll champion site reliability practices, enhance customer experience, and drive system stability through collaboration and technical leadership.
Job Description
Guide and shape the future of technology at a globally recognized firm, driven by pride in ownership.
As a Site Reliability Engineer at JPMorgan Chase within the Finance technology team which is aligned to Corporate Technology Division, you are the non-functional requirement owner and champion for the applications in your remit. You are a key influencer in your team's strategic planning, driving continual improvement in customer experience, resiliency, security, scalability, monitoring, instrumentation, and automation of the software in your area. You act in a blameless, data-driven manner and navigate difficult situations with composure and tact.
Job responsibilities
Required qualifications, capabilities and skills
Preferred qualifications, capabilities and skills
Guide and shape the future of technology at a globally recognized firm, driven by pride in ownership.
As a Site Reliability Engineer at JPMorgan Chase within the Finance technology team which is aligned to Corporate Technology Division, you are the non-functional requirement owner and champion for the applications in your remit. You are a key influencer in your team's strategic planning, driving continual improvement in customer experience, resiliency, security, scalability, monitoring, instrumentation, and automation of the software in your area. You act in a blameless, data-driven manner and navigate difficult situations with composure and tact.
Job responsibilities
- Demonstrates expertise in site reliability principles and demonstrates an understanding of the fine balance between features, efficiency, and stability
- Effectively negotiates with peers and executive partners to ensure optimal outcomes for all
- Drives the adoption of site reliability practices throughout the organization
- Ensures your teams demonstrate site reliability best practices with the ability to demonstrate this empirically through stability and reliability metrics
- Drives a culture of continual improvement and solicits real-time feedback to improve the customer's experience
- Ensures your team collaborates with other teams within your group's specialization and avoids duplication of work where possible
- Follows blameless, data-driven, post-mortem strategies and conducts regular team debriefs to enable learning from both successes and mistakes
- Provides personalized coaching for entry to mid-level team members
- Ensures your team documents and shares their knowledge and innovations via internal forums, communities of practice, guilds, and conferences
- Focuses on reducing manual toil for the team.
- Works with the larger organization to identify & prioritize fixes for Stability and improving SLOs
Required qualifications, capabilities and skills
- Formal training or certification on software engineering concepts and 3+ years applied experience
- Advanced proficiency in site reliability culture and principles and can demonstrate how to implement site reliability across application and platform teams while avoiding common pitfalls
- Experience leading technologists to manage and solve complex technological issues at a firmwide level
- Ability to influence the team's culture by championing innovation and change for success
- Experience hiring, developing, and recognizing talent
- Fluency and Proficiency in at least one programming language (e.g., Python, Java Spring Boot, .Net, etc.)
- Proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
- .Proficiency in continuous integration and continuous delivery tools (e.g., Jenkins, GitLab, Terraform, etc.)
- Experience building Observability platforms using OTEL, Dynatrace, Cloudwatch, Datadog, Grafana, Prometheus, etc
- Experience with container and container orchestration (e.g., ECS, Kubernetes, Docker, etc.)
Preferred qualifications, capabilities and skills
- Experience working in Big Data and cloud based applications, AWS, S3 is preferred
- Experience in Financial Domain
Top Skills
.Net
AWS
Cloudwatch
Datadog
Docker
Dynatrace
Ecs
Gitlab
Grafana
Java Spring Boot
Jenkins
Kubernetes
Otel
Prometheus
Python
S3
Terraform
JPMorganChase Mumbai, Maharashtra, IND Office
B11, B9, B10, Nirlon Knowledge Park, near Mrinal Tai Gore Flyover, Cama Industrial Estate, Mumbai, Maharashtra, India, 400063
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