Senior Technical Program Manager

Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Technical Program Manager
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realise their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
The CNPF Data & AI organisation is looking for a Senior Technical Program Manager (TPM) to drive execution across complex, cross-functional AI, data, and engineering initiatives. This role is critical to ensuring alignment, delivery rigor, and sustained execution across Applied AI, Software Engineering, Data Engineering, and Product teams.
This role is suited for a seasoned TPM who thrives in ambiguous environments, understands modern data and AI systems, and can operate confidently with senior engineering and product leadership. The Senior TPM will not own people but will own outcomes, timelines, and execution discipline.
Role • Own end-to-end delivery of large, cross-team technical programs spanning AI, data, and engineering initiatives • Drive program planning, execution, dependency management, and delivery tracking • Partner closely with Engineering, Data Science, Applied AI, Product, and Platform leaders • Establish clear milestones, success metrics, and risk mitigation plans • Proactively identify execution risks, escalate trade-offs, and drive resolution • Lead technical and programmatic forums to ensure alignment and accountability • Improve execution maturity by introducing lightweight, effective program management practices • Communicate progress, risks, and decisions clearly to senior stakeholders and leadership
ALL ABOUT YOU • Significant experience as a Technical Program Manager delivering complex engineering programs • Strong technical fluency across software engineering, data engineering, and ML/AI systems • Proven track record of delivering multi-team programs in fast-moving, ambiguous environments • Ability to work effectively with senior engineers, architects, and product leaders • Strong dependency management, risk management, and execution skills • Comfortable driving outcomes without direct authority • Excellent written and verbal communication skills • Highly organised, detail-oriented, and execution-focused
What Makes You Stand Out • Experience running programs in AI, data, or ML-heavy environments • Strong intuition for engineering constraints, system complexity, and delivery trade-offs • Ability to add structure without bureaucracy • Trusted partner to senior technical leadership • Known for unblocking teams and driving clarity in complex initiatives
Corporate Security Responsibility
Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks come with an inherent risk to the organisation and therefore it is expected that the successful candidate will:
• Abide by Mastercard's security policies and practices • Ensure the confidentiality and integrity of the information being accessed • Report any suspected information security violation or breach • Complete all mandatory security trainings in accordance with Mastercard's guidelines
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.