About this role:
Wells Fargo is seeking a Senior Systems Operations Engineer.
Transform traditional operations into a modern SRE model-building reliability by design, improving SLIs/SLOs, automating toil, defining and enabling critical monitoring, templatize the observability based on business-critical application and define critical user journeys for the same. Maturing incident & problem management. You'll be hands-on while also mentoring Ops/Dev teams to adopt SRE practices on scale.
In this role, you will:
Required Qualifications:
Desired Qualifications:
Job Expectations:
Wells Fargo is seeking a Senior Systems Operations Engineer.
Transform traditional operations into a modern SRE model-building reliability by design, improving SLIs/SLOs, automating toil, defining and enabling critical monitoring, templatize the observability based on business-critical application and define critical user journeys for the same. Maturing incident & problem management. You'll be hands-on while also mentoring Ops/Dev teams to adopt SRE practices on scale.
In this role, you will:
- Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
- Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
- Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
- Work with vendors and other technical personnel for problem resolution
- Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
- Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability
Required Qualifications:
- 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
- Strong experience in large-scale distributed systems; 5+ years hands-on SRE/DevOps/Platform Engineering.
- Cloud: One or more-AWS / Azure / GCP (certifications a plus).
- IaC & Automation: Terraform, Ansible/Chef; solid Git practices (GitOps
- Observability: Prometheus, Grafana, OpenTelemetry, Thousandeyes, Appdynamics, Aternity.
- CI/CD: Azure DevOps, GitHub Actions, Jenkins, or GitLab CI; artifact mgmt and environment promotions.
- Programming: One of Python/Go/Java (scripting + API integrations).
- Reliability Practices: SLIs/SLOs, error budgets, capacity planning, canary/bluegreen, chaos/DR testing.
- Processes: Incident/Problem/Change, blameless postmortems, runbook design, oncall good practices. Strong documentation and communication skills
Job Expectations:
- Define and implement SLIs/SLOs and error budgets for critical services; drive SLO adoption across teams.
- Build and tune observability (metrics/logs/traces) with golden signals (latency, traffic, errors, saturation).
- Partner with Performance Engineering to run load/stress/soak tests and remove performance bottlenecks.
- Platform & Automation: Eliminate toil , Generate AI based observability assessment and maturity score card for all applications
- Create selfservice reliability tooling (runbooks, bots, reliability checks, golden paths).
- Incident, Problem & Change
- Lead high severity incidents (Major/SEV1), facilitate blameless postmortems, and track corrective actions.
- Culture & Enablement: Coach product and ops teams on SRE principles; define maturity models and track adoption.
- Build documentation: runbooks, dashboards, readiness checklists, and reliability reviews. always current.
Top Skills
Ansible
Appdynamics
Aternity
AWS
Azure
Azure Devops
Chef
GCP
Github Actions
Gitlab
Go
Grafana
Java
Jenkins
Opentelemetry
Prometheus
Python
Terraform
Thousandeyes
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