CLSA Logo

CLSA

Senior Support Analyst, MOBO IT, Information Technology

Reposted 9 Days Ago
Be an Early Applicant
In-Office
Pune, Mahārāshtra
Senior level
In-Office
Pune, Mahārāshtra
Senior level
The role involves delivering software changes, managing production incidents, documenting processes, and implementing automation in a financial domain environment.
The summary above was generated by AI

Key Areas of Responsibilities

  • End to end delivery of software changes, from requirement inception to production rollout.
  • Rotation to perform production support tasks, including but not limited to listed below.
  • Monitoring production environment and act on production incidents
  • Work on Service Request Fulfillment, Incident Management, Problem Management and Change Management.
  • Manage weekend events like software releases, BCP testing, exchange rehearsal etc.
  • Status reporting on Health Checks, Changes, Incidents, Capacity and Performance.
  • Documentation of Application Knowledgebase, Process.
  • Make monitoring tool changes aligned with changing requirements or gaps observed/reported.
  • Proactively highlight risk any observed and suggest ways to mitigate impact.
  • Suggest new ideas for Automation and be able to implement automation ideas.

Requirements

  • Computer Science or equivalent degree
  • 5 to 9 years Support experience in an Investment Banking or Financial Domain [Must Have]
  • Be proficient in atleast one of these common programming languages: Java, C#, C++, Typescript, Python, Shell scripting, PowerShell [Must Have]
  • Strong in SQL, Linux, Scripting using Bash / Ksh.[Must Have]
  • Familiar with DevOps stacks like Git, Bamboo, Jenkins, Docker, Kubernetes.
  • Strong understanding in entire software lifecycle, from development to production support
  • 5+ years of experience in managing multiple applications which include in-house developed or vendor based applications.
  • Strong problem-solving and analytical skills.
  • Strong desire to learn new technologies and equities trading workflow.
  • Open-minded to adopt and propose best practice.

Stay informed on CITIC CLSA Job Opportunities

Not the right fit? You can create a job alert to receive our latest job openings that meet your interest.

Top Skills

Bamboo
Bash
C#
C++
Docker
Git
Java
Jenkins
Ksh
Kubernetes
Linux
Powershell
Python
Shell Scripting
SQL
Typescript

Similar Jobs

An Hour Ago
Hybrid
Pune, Mahārāshtra, IND
Senior level
Senior level
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
The Senior Technology Risk Analyst drives compliance on security regulations, tests information security controls, identifies gaps, and reports findings to management.
Top Skills: Iso 27001NistPci DssSoc
An Hour Ago
Hybrid
Pune, Mahārāshtra, IND
Senior level
Senior level
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
The Lead BizOps Engineer will drive CI/CD practices, enhance application services, ensure system reliability, and mentor junior engineers in a collaborative environment.
Top Skills: BashChefDynatraceGitGoJenkinsPythonSplunk
An Hour Ago
Hybrid
Pune, Mahārāshtra, IND
Senior level
Senior level
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
The Senior Technology Risk Analyst will assess information security controls, execute control testing, identify gaps, and prepare reports while communicating findings to senior management.
Top Skills: Iso 27001NistPci DssSoc

What you need to know about the Mumbai Tech Scene

From haggling for the best price at Chor Bazaar to the bustle of Crawford Market, the energy of Mumbai's traditional markets is a key part of the city's charm. And while these markets will always have their place, the city also boasts a thriving e-commerce scene, ranking among the largest in the region. Driven by online sales in everything from snacks to licensed sports merchandise to children's apparel, the local industry is worth billions, with companies actively recruiting to meet the demands of continued growth.

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account