The Senior Specialist - Business System Analyst will analyze business needs, define requirements, and create documentation while mentoring junior analysts. They will assess impacts of future developments, support rollouts, and ensure stakeholder collaboration to enhance systems and processes.
You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.
Job Description:
Roles and Responsibilities
- Understand the big picture to define business capabilities and go forward roadmap.
- Analyze and define user needs and translate them into requirements/ Business and Functional Requirement Document /data mapping documents.
- Analyze and document how systems, processes, procedures, and clients will be impacted by future development with a focus on the links between processes and systems throughout the organization.
- Create and/or provide comments into internal and external communications and user documentation.
- Review and provide comments on business and technical documentation.
- Support business on the roll-out of what has been developed with a focus on end-to-end validation.
- Act in an advisory capacity as well as coach/mentor Business & Systems Analysts.
- Collaborate with multiple stakeholders influencing and sharing recommendations.
Mandatory Skills
- minimum 8 - 10 experience as a business systems analyst.
- Ability to translate complex ideas into simple language for non-technicians
- Sharp problem-solving, analytical and innovation skills.
- Solid technical background and skilled at developing releases for Upgrades, troubleshooting and implementation of new enhancements.
- Keen leadership and project management skills, ability to drive projects from inception to completion.
- Strong planning and organizational skills, with the ability to multi-task.
- Strong PC skills including MS Word, Excel, PowerPoint, Visio.
- Strong Knowledge on JIRA Cloud.
- Experience in using Collaboration tools for e.g., MIRO
- Experience of working with Insurance company or related financial institution and understand its business processes.
- Knowledgeable in SDLC and Agile methodology.
- Experience in or excited to learn Agile way of working.
Job Category:
Business Analysis - Systems
Posting End Date:
29/04/2025
Top Skills
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