Senior Software Engineer - Site Reliability Engineering

About Pantheon

Pantheon WebOps Platform powers the open web, running more than 300,000 sites in the cloud for customers including Google, Princeton, Salesloft and Doctors Without Borders. Every day, thousands of developers and marketers create, iterate, and scale WordPress and Drupal sites to reach billions of people globally. Pantheon’s multitenant, container-based platform enables organizations to manage all of their websites from a single dashboard. Organizations including Clorox and the United Nations drive results through accelerated development and real-time publishing using Pantheon’s collaborative workflows.

The Role

Pantheon is looking for an experienced Senior Software Engineer to join our SRE team. We’re expanding an impressive and growing platform that powers hundreds of thousands of websites, millions of containerized resources, billions of monthly page views, and development tools that professional website developers use. 

Along the way, team has built tools to manage containers at scale and a massive multi-tenant distributed file system, contributed to open source communities (WordPress, Drupal, Fedora, Chef, systemd, cURL, Kubernetes, Terraform, Sensu, to name a few),  complex array of CI/CD pipelines, and a cloud-native container-based infrastructure orchestrated with Kubernetes. Our engineering team is filled with experienced engineers who are happy to help open-minded candidates learn on the job, regardless of their background.

Pantheon’s core company values are Trust, Teamwork, Passion, and Customers First. Additionally, the Pantheon engineering teams are built around a focus on collaboration, character, autonomy, and a no-blame culture. We're enthusiastic participants in several open-source communities and have real relationships with many of our most active customers. 

If all of this sounds interesting to you, read on!

• Working on advanced globally scaled implementations of WordPress and Drupal CMS systems using the latest in Google Cloud platform offerings.
• Working on a large scale orchestration platform serving millions of containers, using lower level Linux systems like systemd/cgroups directly.
• Administering , developing and maintaining standardization and configuration state management with Kubernetes, Chef, Terraform, GCP Tooling , Vault etc.

• Close collaboration with the wider engineering team to both deliver platform improvements and provide subject-matter-expertise for other technical initiatives
• Owning your team’s production systems, measure and track their health with SLO’s, and assist our dedicated support team to resolve production issues
• Continuous improvements to our standard of engineering excellence by implementing best practices for coding, testing, deploying and communication
• Supporting Pantheon as a member of the on-call engineer rotation, contributing to the infrastructure’s stability, reliability, and performance that drives Pantheon's success.

• Supporting and meeting with Pantheon customers, as needed, to ensure their success as well as ours.

What you need to Succeed

• Strong understanding and work experience developing with either Python, GoLang or any object oriented programming language.
• Strong understanding and working knowledge of Kubernetes, Terraform, CI/CD pipelines , Release Engineering practices .
• Strong understanding of Linux operating systems administration.
• Work-related experience with large-scale, high-traffic platforms.
• Work-related experience with designing scalable and robust services in the real world.
• Clear communication skills and the ability to represent your contributions and ideas with clarity while remaining open and giving space to the contributions and ideas of others.
• Participate in system design consulting, platform management, and capacity planning.
• Developing and maturing sustainable systems and services through automation and uplifts.
• Balance feature development speed and reliability with well-defined service-level objectives.
• Extensive experience supporting livesite and on call.
• Experience building and operating complex observability tooling like Grafana Cloud , Prometheus etc.

Bonus Points

• Working knowledge of Cassandra, MySQL, Redis
• Working knowledge of React, Node.js, Python, Go, 
• Working knowledge of Docker, Chef, CircleCI, Vault.
• Working knowledge of Wordpress, Drupal.
• Coding experience beyond simple scripts.
• CKA, CKAD, CKS or CNCF Certifications
• Experience supporting and developing Open Source tooling on public clouds like GCP, AWS or Azure.

What We Offer

We have all the usual perks and benefits but what we can really offer you is a fantastic work environment powered by an amazing and technically strong team.

• Industry competitive compensation and performance bonus plan
• Paid time off, sick leave, and 10 paid holidays
• Comprehensive medical health insurance & personal accident coverage
• In-office workspace (Bangalore, India)
• Monthly allowance for fitness, reading and access to LinkedIn Learning for continued development
• Events and activities both team-based and company wide that inspire, educate and cultivate

Pantheon is an equal opportunity action employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other classification protected by law. Pantheon complies with federal and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you need a reasonable accommodation due to a disability for any part of the interview process, please contact [email protected].

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