Convoso is a CCaaS leader of contact center software for sales and lead generation teams. Since 2006, Convoso has continuously innovated its cloud based dialer solutions to drive customer growth, while supporting regulatory compliance.
Who We Are:
Convoso is a leading provider of omnichannel contact center software. The company was founded on innovation and continues to push boundaries in our industry.
Headquartered in Los Angeles, the company has employees around the globe working both hybrid and remote. The company culture fosters team integrity, positive persistence, and continuous growth. (A heads up - we were awarded as Built In LA’s Best Places to Work in 2020, 2021 and 2022!)
With Convoso, the future is bright as we continue to evolve our technology.
The company’s foundational product provides the most powerful contact center software available for outbound teams. However, we are expanding our reach by relaunching an advanced version of our conversational AI product. The enhanced capabilities of our Intelligent Virtual Agent (IVA) gives our customers a competitive edge and streamlined productivity by dramatically reducing repetitive tasks. This future forward technology will allow Convoso to grow into new markets across hundreds of use cases.
Convoso is looking for people who are excited about technology and the fast growing, innovative field of IVA and AI. We are a company of motivated team players driving accelerated growth in a supportive, positive culture. We celebrate a diversity of people, ideas, and backgrounds that contribute to one shared community.
The Job:
At Convoso, we’re constantly, vigilantly looking for ways to reshape the future of lead generation contact centers. Our mission is to revolutionize the call center industry by empowering agents to convert leads faster. That’s where you come in.
We are looking for a Sr. Software Engineer - PHP to work closely with our Tech Lead designing, architecting, developing, and implementing secure and scalable critical business solutions.
Stepping into this very challenging role will mean stepping into a dynamic environment. There’ll be a steep learning curve, but we believe the future belongs to those who build it. Therefore, success for you would mean reaching your full potential in a short period of time, while doing whatever it takes to get up to speed. Success would mean having a strong ability to manage multiple projects with competing deadlines.
What You'll Be Doing:
- Design, architect, develop and implement secure and scalable critical business solutions.
- Translate Business and User needs into technical requirements and socialize architectural designs to the appropriate stakeholders.
- Create and maintain design documents, including Process and Sequence Diagram
- Providing technical expertise to developers, architects, and analysts.
- Evolving the technical direction of the services.
- Build and launch products rapidly and incrementally.
- Write both front-end and back-end code and build amazing features across both mobile web and desktop.
- Delivering quality features on time and on budget and executing against project plans and delivery commitments.
- Ensuring the correct operation of the services that your team owns.
- Working with your team members to manage the day-to-day development activities.
- Helping in hiring engineers for your team.
Who You Are:
- 3+ years of experience with PHP and frameworks as Symfony
- 3+ years of experience with MySQL/Maria DB database design/administration.
- 3+ years of experience programming in HTML5, Javascript, and CSS3.
- Experience with Node.js (TypeScript is a plus).
- Experience with front end Javascript frameworks such as Angular, React.
- Experience with NoSQL (Redis/Memcahced).
- Web service integration using technologies such as REST, XML, JSON
- Technical experience required with the following: Linux, Apache/NGINX/Haproxy web servers, PHP, MySQL/Maria DB database design/administration
- Extensive Object-Oriented programming experience.
- Experience with Unit/Functional testing.
- Experience working with additional languages is a plus (Node.js, Python, C/C++, Perl, etc.)
Work Perks Worth The Hype:
- 100% covered premiums for employees + dependents (spouse + up to four children)
- PTO, Paid Sick Time, Holidays
- Your birthday off
- Monthly credits toward food & beverage
- Employee referral bonus
- And a team of highly experienced and kind colleagues!
HQ Office:
- Casual office environment & dress
- Fully stocked kitchen (Dietary restriction-friendly)
- Flexibility of Shift
- Free parking on office premises
Top Skills
What We Do
Convoso is the industry leader of omnichannel contact center software for sales and lead generation teams. We couple the power of our advanced cloud-based dialer with the human touch of a dedicated product expert to drive customer success. Convoso is continuously developing solutions that help maximize the profitability of outbound call centers while supporting compliance.
Why Work With Us
We're a passionate team committed to growth and problem-solving. Our dynamic expansion demands that we find more talented individuals to join our successful company. Convoso's leadership is dedicated to the development of each employee, and maintaining a collaborative, positive culture. If you want challenge and a place to grow, consider Convoso.
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