Senior Salesforce Administrator
BizOps – Onit – Pune, Maharashtra, India – Full Time
Onit is looking for a Senior Salesforce Administrator based in Pune, India, with extensive experience in Visual Flows, data migrations from legacy systems, and ideally, previous involvement in implementing a CPQ (Configure, Price, Quote) solution. The Senior Salesforce Administrator will play a crucial role in enhancing and maintaining the Salesforce environment while ensuring seamless integrations and workflows to support business processes.
Responsibilities:
- Manage and configure Salesforce environments, ensuring optimal performance and usability.
- Respond to user requests for assistance with reports, data, objects, etc.
- Design and implement complex Visual Flows to automate business processes and enhance user experience.
- Lead and execute data migration projects from legacy systems to Salesforce, ensuring data integrity and accuracy.
- Collaborate with cross-functional teams to analyze business requirements and translate them into Salesforce solutions.
- Implement and maintain CPQ solutions, configuring product rules, pricing, and quoting processes within Salesforce.
- Support and guide junior Salesforce Administrators and users in best practices and troubleshooting.
- Perform regular audits, monitor system performance, and proactively address any potential issues.
- Maintain system documentation, workflows, and processes to ensure compliance with internal policies and external regulations.
- Keep up to date with Salesforce releases, critical updates, feature retirements, etc. to ensure system reliability and performance.
Required Skills:
- Degree in Computer Science, Information Technology, or related field.
- 5+ years of Salesforce administration experience, including hands-on experience with Visual Flows and data migrations.
- Proven track record in CPQ implementation or significant contributions to a CPQ project.
- Extensive knowledge of Salesforce best practices, data management, and security protocols.
- Experience working with Salesforce integrations, preferably involving legacy systems.
- Strong organizational skills and the ability to manage multiple tasks and projects simultaneously.
- Excellent written and verbal communication skills with the ability to translate technical concepts to non-technical stakeholders.
- Salesforce Administrator Certification (Advanced certification is a plus).
- Strong understanding of Salesforce’s capabilities and limitations.
- You excel at problem-solving and have a passion for streamlining processes through automation.
- You are comfortable working in fast-paced environments and managing competing priorities.
- You enjoy mentoring and guiding others, sharing your knowledge and expertise.
About Onit:
Onit helps large enterprises run legal business operations better so the legal department can focus on creating a business advantage. Companies can implement smarter workflows, improve decision-making, and gain operational efficiencies using OnitX, an AI-enabled workflow automation platform that provides premium SaaS solutions for enterprise legal management, contract lifecycle management, and business process automation.
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