Senior Salesforce Administrator
BizOps – Onit – Pune, Maharashtra, India – Full Time
Onit is looking for a Senior Salesforce Administrator based in Pune, India, with extensive experience in Visual Flows, data migrations from legacy systems, and ideally, previous involvement in implementing a CPQ (Configure, Price, Quote) solution. The Senior Salesforce Administrator will play a crucial role in enhancing and maintaining the Salesforce environment while ensuring seamless integrations and workflows to support business processes.
Responsibilities:
- Manage and configure Salesforce environments, ensuring optimal performance and usability.
- Respond to user requests for assistance with reports, data, objects, etc.
- Design and implement complex Visual Flows to automate business processes and enhance user experience.
- Lead and execute data migration projects from legacy systems to Salesforce, ensuring data integrity and accuracy.
- Collaborate with cross-functional teams to analyze business requirements and translate them into Salesforce solutions.
- Implement and maintain CPQ solutions, configuring product rules, pricing, and quoting processes within Salesforce.
- Support and guide junior Salesforce Administrators and users in best practices and troubleshooting.
- Perform regular audits, monitor system performance, and proactively address any potential issues.
- Maintain system documentation, workflows, and processes to ensure compliance with internal policies and external regulations.
- Keep up to date with Salesforce releases, critical updates, feature retirements, etc. to ensure system reliability and performance.
Required Skills:
- Degree in Computer Science, Information Technology, or related field.
- 5+ years of Salesforce administration experience, including hands-on experience with Visual Flows and data migrations.
- Proven track record in CPQ implementation or significant contributions to a CPQ project.
- Extensive knowledge of Salesforce best practices, data management, and security protocols.
- Experience working with Salesforce integrations, preferably involving legacy systems.
- Strong organizational skills and the ability to manage multiple tasks and projects simultaneously.
- Excellent written and verbal communication skills with the ability to translate technical concepts to non-technical stakeholders.
- Salesforce Administrator Certification (Advanced certification is a plus).
- Strong understanding of Salesforce’s capabilities and limitations.
- You excel at problem-solving and have a passion for streamlining processes through automation.
- You are comfortable working in fast-paced environments and managing competing priorities.
- You enjoy mentoring and guiding others, sharing your knowledge and expertise.
About Onit:
Onit helps large enterprises run legal business operations better so the legal department can focus on creating a business advantage. Companies can implement smarter workflows, improve decision-making, and gain operational efficiencies using OnitX, an AI-enabled workflow automation platform that provides premium SaaS solutions for enterprise legal management, contract lifecycle management, and business process automation.
Top Skills
What We Do
Onit is a global leader of enterprise software and artificial intelligence platforms and products for legal, compliance, sales, IT, HR and finance departments. Our software transforms best practices into smarter workflows, better processes and operational efficiencies. With a focus on enterprise legal management, matter management, legal spend management, contract lifecycle management and legal holds, we operate worldwide and help global companies and billion-dollar legal departments bridge the gap between systems of record and systems of engagement.
Onit is the only company in our space with two platforms: Our leading no-code business process automation platform, Apptitude, and our business intelligence platform, Precedent. Apptitude allows customers to create, modify and deploy new software products and custom workflows. Onit’s legal AI platform, Precedent, enables our software products to read, write, and reason like a lawyer. Combined, the two platforms enable customers to digitally transform legal operations by automating processes, reducing costs and maximizing productivity with industry-leading cloud-based software.
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