Senior Quality Assurance Analyst

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Quality Assurance Analyst

Manual and Automation Test Engineer (3-6 years of experience)
Overview:
The Manual and Automation Test Engineer is responsible for designing, executing, and maintaining both manual and automated tests to ensure the quality, reliability, and performance of software applications. This versatile role requires the ability to adapt to different types of testing (functional, regression, integration, performance, etc.) while working closely with cross-functional teams to meet testing goals. The engineer will be involved in the full testing lifecycle, from writing test cases to automation scripting, and will help establish best practices across both manual and automated testing efforts.
Key Responsibilities:
Manual Testing:
- Design and execute manual test cases based on system requirements, functional specifications, and user stories.
- Perform exploratory testing to identify edge cases and potential defects.
- Create and maintain detailed test documentation, including test cases, bug reports, and test execution results.
- Collaborate with business analysts and developers to ensure comprehensive test coverage.
Automation Testing:
- Develop and maintain automated test scripts using tools such as Selenium, Cypress, TestComplete, or similar.
- Automate test cases for regression testing, smoke testing, and continuous integration pipelines.
- Ensure automated tests are integrated into the CI/CD process for regular execution and reporting.
- Continuously improve automation frameworks and tools to enhance test efficiency and coverage.
Adapting to Multiple Testing Types:
- Adapt to various testing types (functional, regression, integration, performance, security, etc.) as required by project needs.
- Perform API testing using tools like Postman, SoapUI, or REST Assured.
- Collaborate with performance testing teams to ensure that applications meet performance and scalability requirements.
- Participate in user acceptance testing (UAT) and provide feedback to ensure that the application meets end-user expectations.
Test Planning and Strategy:
- Work closely with cross-functional teams (developers, product managers, business analysts) to understand requirements and create test plans.
- Define testing strategies for projects, balancing manual and automated approaches based on the complexity of the system under test.
- Ensure proper test coverage across different testing phases (unit, integration, system, and UAT).
Defect Identification and Tracking:
- Identify, document, and track software defects throughout the software development lifecycle (SDLC).
- Collaborate with developers to troubleshoot and resolve defects, ensuring that issues are addressed in a timely manner.
- Use defect tracking tools such as Jira, Bugzilla, or Azure DevOps to manage and prioritize defects.
Test Environment Management:
- Set up and manage test environments, ensuring that test data and configurations are in place.
- Work closely with DevOps or system administrators to maintain a stable and consistent test environment for manual and automated tests.
Continuous Improvement and Collaboration:
- Continuously improve testing processes by suggesting and implementing testing best practices.
- Collaborate with team members and other departments to promote a quality-first mindset within the organization.
- Stay updated with the latest testing tools, technologies, and methodologies, and apply them to improve testing efforts.
Required Experience and Skills:
3-6 Years of Experience in Manual and Automation Testing:
- Strong experience in designing, executing, and maintaining both manual and automated tests.
- Proficiency with automation tools such as Selenium, Cypress, TestComplete, or equivalent, and experience scripting in programming languages like Java, Python, or JavaScript.
- Hands-on experience with manual testing, including functional, exploratory, and regression testing.
Adaptability to Different Testing Types:
- Ability to adapt to and perform different types of testing, including functional, integration, regression, performance, and API testing.
- Familiarity with API testing tools (Postman, SoapUI) and the ability to write basic test scripts for API validation.
Collaboration and Communication:
- Strong ability to work with cross-functional teams, including developers, product managers, and business analysts, to ensure test coverage and deliver high-quality products.
- Excellent communication skills for reporting bugs, discussing test results, and providing insights on test strategy.
Test Automation Frameworks and CI/CD Integration:
- Experience developing automated test scripts and integrating them into CI/CD pipelines using Jenkins, GitLab, or Azure DevOps.
- Strong understanding of test automation frameworks and approaches to balance manual and automated testing for efficient delivery.
Defect Tracking and Test Management Tools:
- Proficiency in using defect tracking and test management tools like Jira, Bugzilla, TestRail, or similar to document and manage test cases and defects.
Continuous Learning and Improvement:
- A commitment to staying updated on the latest testing methodologies, tools, and best practices.
- Ability to adapt quickly to new tools and environments, and a passion for continuous improvement in testing processes.
This role is ideal for a versatile engineer who can balance manual and automation testing, adapt to various types of testing, and contribute to the overall quality assurance process across different projects. The candidate should be comfortable working in dynamic environments, driving both testing strategies and execution to ensure high-quality software releases.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.