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Whole Foods Market

Senior Program Manager

Posted 8 Days Ago
Be an Early Applicant
Remote
8 Locations
Mid level
Remote
8 Locations
Mid level
The Senior Program Manager role at Whole Foods Market focuses on coordinating and executing cross-banner opportunities to enhance customer experience and support marketing initiatives. Responsibilities include collaboration with various teams, analyzing customer insights, reporting on program status, and authoring go-to-market strategies.
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Job Description

The Senior Program Manager-Flywheel role is a full-time position supporting the coordination and execution of cross-banner opportunities at Whole Foods Market (WFM) stores. This role will partner across Whole Foods Market, Amazon and 3P partner teams to implement and scale initiatives that serve to fuel the Amazon flywheel by providing marketing support to launch new formats and channels and pilot new customer growth initiatives for Worldwide Grocery Stores (WWGS). Core responsibilities will include liaising with eCommerce/Product partners and broader Marketing team to align on the desired physical and online store CX, authoring the go to market strategy for relevant offerings, and shepherding programs through to execution.

This role is based in Austin, TX with an expectation of being in the Store Support office five days a week.

Core Responsibilities:

  • Collaborate with teams across eCommerce, Marketing, UX, Merchandising and Operations to achieve business goals.
  • Analyze customer insights and market trends to recommend program optimizations. 
  • Lead cross-functional communication and ensure alignment with organizational strategies. 
  • Support coordination between Whole Foods Market and Amazon marketing teams to align on go-to-market strategies.
  • Regularly report on program challenges and opportunities to team leadership, surfacing trends and recommending process improvements.
  • Support and/or own regular cross-functional business reviews to provide status updates and report on learnings.

Desired Skills & Experience: 

  • 4-6 years of relevant marketing experience at a well-established retailer or marketing agency with experience supporting cross-functional teams. Familiarity with product marketing a plus.
  • Exceptional written communication skills
  • Management of detailed task/project planning, including schedule and resource requirements 
  • A demonstrated ability to translate quantitative and qualitative data into actionable strategies and plans, and inform future planning with objective insights, reporting and analytics 
  • Genuine passion for Whole Foods Market, our core values, and culture 
  • BA/BS required

At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.

Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.

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