Designation: Level 2 SASE Device
Management
Location: Pune
Educational qualification: BE/MCA or BCS/MCS or University
degree/Equivalent
Years of experience: - 2 - 4
Certifications Required: CCNA, CCNP or another vendor
equivalent with SASE product.
Certifications desired: Any SASE vendor
certification or network certification
We are seeking a Level 1
Engineer for our SASE (Secure Access Service Edge) Management team with 2+
years of experience in Device Management.
The team member will be
responsible for the administration of SASE components such as Cloud Access
Security Broker, Firewall as a Service, Zero Trust Network Access, Endpoint
Protection, Posture, and Active Directory.
Proficiency in managing Change
and Incident processes is essential. The candidate must be prepared to work in
a 24/7 shift environment.
Technical skills:
· Administration and troubleshooting of the following technologies.
o Zscaler, Netskope. Cisco, Palo Alto
o Active Directory, Azure AD
o Groups and policy configurations
o Endpoint management
o Proxies and firewalls
o SDWAN concepts
· Good understanding
of Incident Management, Change Management and Problem Management
· Good
Understanding of ITIL process and concepts
Responsibilities:
- User
Account Provisioning and De-provisioning
- Access
Requests Handling
- Password
Management
- Monitoring
and Alerts
- Incident
Resolution
- Basic
Troubleshooting
- Documentation
and Reporting
- Compliance
and Policy Adherence
- Collaboration
and Communication
- Training
and Knowledge Sharing
- Service
Desk Support
- Routine
Maintenance Tasks
- Security Awareness
· Additional requirement
- Strong
verbal and written communication skills
- Strong
Interpersonal skills
- Ability
to work with minimal levels of supervision or oversight.
