Accelerate your career at RXO.
RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge.
GENERAL DESCRIPTION: API architect responsible for designing, supporting, and scaling B2B integration APIs, providing hands‑on client support, and enabling high‑performance integrations through strong technical and communication skills.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Serve as the architectural owner for APIs consumed by internal and external integration partners, with strong proficiency in RESTful API design and implementation
- Act as a technical point of contact for integration teams during client discussions, providing guidance on API usage, performance considerations, and best practices
- Own end‑to‑end troubleshooting and operational support for integration APIs, including direct client engagement when required
- Provide hands‑on support to key enterprise customers, ensuring high availability, reliability, and readiness during peak usage periods
- Collaborate closely with internal teams to ensure APIs meet scalability, security, and performance standard
- Create and maintain technical documentation for code, APIs, system architecture, and deployment processes, ensuring clarity and accessibility for other team members and stakeholders
- Stay updated with latest technologies, tools, and best practices in development, participate in knowledge sharing sessions, and contribute to process improvements to enhance team productivity and efficiency
- Provide guidance, mentorship, and technical leadership to junior developers, helping them grow their skills and contribute effectively to the team's goals
EDUCATION/EXPERIENCE:
Minimum Required Education: bachelor’s degree in engineering
Minimum Required Experience: Five+ years’ relevant experience in the technology stream
Desirable Education/Experience: bachelor’s degree
JOB RELATED COMPETENCIES: Analytical Skills -
- Organize and animate requirement gathering workshops on medium / complex requirements.
- Guide junior on simple requirements.
- Review medium requirements.
- Challenge medium / complex requirements.
- Formalize medium / complex requirements and corelates requirements from main requirement.
- Organize simple / medium requirements by business priority.
- Reformulate requirements and identify business value.
- Compare similar requirements from other domains / streams / past requests to challenge requirement.
Communication Skills –
- Utilizes variety of interpersonal styles and communication methods to effectively adapt to new work structures, processes, or cultures.
- Ability to communicate nicely in a comprehensible manner to internal customers as well as stakeholders.
- Can describe ambiguous situations, challenges, roadblocks in a polite and elaborate manner via the spoken/written form of communication.
- Has decent presentation skills especially while working with virtual teams.
- Nice to have prior experience of working with virtual teams.
- Write clearly and informatively. Is grammatically correct while framing sentences. Minimal pronunciation errors.
- Presents organized and thorough information and data appropriate for intended audience.
Other
- Ability to prioritize high impact problems and solve them first.
- Collaborate effectively with others to solve problems and make decisions; seek input from seniors.
- Good at identifying multiple solutions and sound back up plans.
- Keeps organizational and department goals in mind when solving problems. Decisions and actions are aligned with organizational and department goals.
- Consults other members of the team on joint matters.
- Ask others for their ideas and opinions and work together to form decisions.
- Values calls upon and utilizes the experience and expertise of other colleagues.
- Willingly learns from other team members and is open to feedback.
Technical Competencies
Other Technical / Computer Skills -
- Requires 5 to 7 years’ experience with .NET technologies, mainly C#
- Requires 3 to 5 years’ experience with .NET Core and SQL Server
- Experience with logging tool like Kibana
- Proven experience with B2B API integrations, preferably within complex, high‑volume transaction environments
- Strong API architecture and design skills, with the ability to create scalable, reusable, and well‑abstracted interfaces
- Experience supporting external client integrations, including performance analysis and issue resolution
- Exposure to EDI / Trade systems or similar integration frameworks is a plus
Does this sound like you? Check out what else RXO has to offer.
Why Join Us:
Our Culture
Our values are the key to our unique culture and our ability to deliver for everyone we serve.
We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely and build strong relationships.
The Next Step
Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent community to learn about future opportunities. We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties, and skills for this job classification.
