Senior Marketing Automation Developer

Company Description

Digitas is the Global Marketing & Technology Services brand and part of Publicis Groupe.Digitas' Connected Marketing Agency proposition is based on the principle that there are better ways for brands to connect with people and people with each other. Leveraging comprehensive data, technology, creative, media and strategy capabilities and a proprietary planning process called North, Digitas delivers ambitious outcomes for our clients. Recognised by Gartner, Forrester, IDC and WARC, Digitas serves the world’s leading brands through a global network comprised of more than 4,000 employees across over 30 countries and 50 offices.Digitas India’s 300+ member technology teams works with some marquee brands in India, North America, UK, Nordics and Australia. Our teams comprise of people with some of the most advanced technology skillsets and platform expertise – Front end, Mobile, Content Management (Sitecore, Adobe, Episerver, Drupal], Commerce [Hybris, Demandware, Magento, Sitecore], Marketing Automation [Adobe, Salesforce], DevOps, Cloud Infrastructure and more. We are Strategic & implementation partners with best OEM’s like Sitecore (Gold), Adobe (Premium), Salesforce, Acquia.Our offices are in Ahmedabad, Bangalore, Gurgaon and Mumbai, with flexible options for our talent to operate from any part of the country.To connect with Digitas or learn more, visit: www.digitas.com/en-in/

Job Description

Key Responsibility Area

Campaign / Client Solutions

• Assess resource requirements for each client/campaign solution
• Use platform to deliver campaigns by email, text and social media
• Deliver campaigns within timeframe required
• Rendering testing and ISP delivery
• Report progress to the Technical Lead

Team leadership

• Support team members where necessary
• Facilitate team upskill and knowledge sharing
• Build and maintain positive team culture

Solution and Technical Management

• Extract comprehensive data from client
• Process data
• Handle ad hoc queries from Marketing Services
• Provide troubleshooting capabilities for client campaigns and solutions
• Translate technical information into instructions
• Understand the impact of data loading and apply to work in progress
• Identify possible improvements to Digitas’s processes and solutions
• Improve and integrate processes
• Compliance with all legal frameworks and legislation
• Contribute to solution design
• Overseeing solution implementation

Timesheets

• Completion of timesheets daily to include actual hours worked on client jobs and all general administrative tasks undertaken

Communication

• Establish sound communication to channels to ensure the right information gets to the right people at the right time
• Provide well thought-out, concise and timely oral and written communication
• Keep all relevant people informed on progress

Relationship management

• Effective relationships with other departments to achieve delivery of solutions for clients
• Management of stakeholders – internal relationships, clients, suppliers

Teamwork

• Proactively initiates, develops and maintains effective working relationships with team members
• Demonstrates the ability to cooperate with a variety of people and achieve results

Other Duties

• Any other reasonable duties as and when required by the Employer
  

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Additional Information

Publicis Groupe Commitment to Diversity & Equity Policy:

Publicis Groupe is deeply committed to diversity and inclusion in spirit and in action at every level of the organization. It reflects our core values and embodies our purpose of building a great company enabling human potential. We have a deep-rooted appreciation for how diversity of thought drives innovation, and we ground that value in a culture of collaboration and connected thinking.

• Diversity & inclusion are business imperatives on which Publicis Groupe will not negotiate. While fostering a work environment that is inclusive of all talent is a collective responsibility, it is leadership’s job to nurture the career aspirations and goals of all our talent. Promoting gender equality starts at the top and the Groupe will not tolerate anyone speaking for our organization who does not value the importance of inclusion. Publicis Groupe works very hard to champion diversity and will continue to insist that each agency’s leadership be champions of both diversity and inclusion.
• Our Core values “ VIVA LA DIFFERENC’E is based on the very aspect of celebrating differences 
• Our strategy focuses on bringing together teams with diverse perspectives, disciplines, and experiences, because diversity of thought best serves our clients and their customers who they aspire to impact

Equal Employment Commitment:

1. We provide equal opportunities to all our employees and to all eligible applicants for employment in our company. We do not unfairly discriminate on any ground, including race, caste, religion, color, ancestry, marital status, gender, sexual orientation, age, nationality, ethnic origin, disability or any other category protected by applicable law.
2. When recruiting, developing and promoting our employees, our decisions will be based solely on performance, merit, competence and potential.
3. We shall have fair, transparent and clear employee policies which promote diversity and equality, in accordance with applicable law and other provisions of this Code. These policies shall provide for clear terms of employment, training, development and performance management.