Senior Manager of Software Engineering

Job Description
Join our Consumer & Community Banking division at JPMorgan Chase, where we lead the U.S. in credit card sales and deposit growth, offering top-tier digital solutions and customer satisfaction. As a part of one of the oldest and most prestigious financial institutions, you'll contribute to innovative financial solutions for millions of consumers and businesses globally. We value diversity and inclusion, ensuring a supportive environment for all employees. Be part of a team where your unique talents promote our success in investment banking, consumer banking, and more.
Job Description
As a Manager of Software Engineering at JPMorgan Chase within the Consumer and Community Banking technology Deposits Platform, you serve in a leadership role by providing technical coaching and advisory for multiple technical teams, as well as anticipate the needs and potential dependencies of other functions within the firm. As an expert in your field, your insights influence budget and technical considerations to advance operational efficiencies and functionalities.
Job responsibilities

• Design, develop, and maintain high-quality, scalable, and efficient back-end and front-end software solutions using Java and AWS Services.
• Provide hands-on leadership to a team of software engineers, offering guidance, mentorship, and constructive feedback to drive performance.
• Collaborate cross-functionally with team members across various locations to understand business requirements and translate them into technical solutions.
• Actively participate in code reviews, providing feedback and suggestions to improve code quality and maintainability.
• Actively contribute in Agile ceremonies including sprint planning, retrospectives, and daily stand-ups to ensure implementation of Agile principles across the team.
• Establish and enforce coding standards and best practices within the team, ensuring adherence to established guidelines and conventions.
• Identify, diagnose, and resolve software issues, while continuously working to optimize performance, scalability, and security.
• Communicate effectively with stakeholders, management, and other team members, ensuring transparent, timely, and accurate project updates.
• Continuously evaluate emerging technologies, frameworks, and tools, staying up-to-date with industry trends and best practices.
• Support internal end users by troubleshooting application issues and creating sustainable solutions.

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience. In addition, 2+ years of experience leading technologists to manage and solve complex technical items within your domain of expertise.
• Proven experience (8+ years) in full-stack software development, specifically using Java, spring based technologies in AWS / Cloud environment
• Demonstrable success in leading and managing software engineering teams, with a focus on individual growth and overall team performance.
• Strong knowledge of software engineering principles, design patterns, and best practices.
• Strong background in working with APIs (especially Open API), ensuring efficient communication and integration between different systems.
• Proven record of providing end-user support with excellent problem-solving abilities.
• Proficiency in Agile methodologies.
• Excellent intercultural, verbal, and written communication skills, with an emphasis on tactful delivery of opinions and feedback.
• Strong infrastructure knowledge required including Unix, Windows, networking and scripting.
• Proficiency in Software Development Life Cycle (SDLC) and developer tools utilization.

Preferred qualifications, capabilities, and skills

• Enthusiasm for learning new technologies, with a focus on public cloud platforms like AWS, GCP, or Azure.