We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003.
Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.
Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.
M&G Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G’s ambition to be the best loved and most successful savings and investments company in the world.
Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
Experienced Colleague
- Accountable for providing a quality service or product to customers and stakeholders, using skills/experience built through significant practical experience or training
- For team leaders, accountable for ensuring the team the role supports is delivering a quality service or product
- Works within established frameworks and procedures, with the freedom to interpret them to solve a range of problems
- Delivers outputs that are clearly defined, using discretion over how to achieve them
- Makes suggestions for improvements to the work of the team, based on previous experience and knowledge of similar situations
Key Responsibilities:
- Advise PM on invoices received and paid, remaining approved amount, and recommend accruals. Review and correct draft accounts payable reports
- Induct PMs to the Project Change Standard and Guidelines
- Review projects adherence to the Project Change Standards
- Co-ordinate a stage gate review, coaching PM as required, providing supporting evidence and recording the outcome
- Explain the risk and issue management guidelines and tools, facilitate the regular review of risks and issues
- Attend the programme steering committee, issuing packs and minutes
- Train and provide first line support for PM users of ServiceNow
- Use the resource management framework to elicit and review resource needs from project managers.
- Supports the development of others by sharing personal knowledge, skills and experience.
- Investigate anomalies in project reporting and raise suggested areas for improvement or further scrutiny from programme manager
- Aggregate project level information e.g. costs, resources, achievements as input to a programme status report including objective commentary.
- Guides and assists Project Managers and Programme Managers in application of planning standards and guidelines, such as baselining, tolerances, milestone levels, planning stage checklist, plan approval arrangements.
Knowledge & Skills:
- Organisational skills to produce executive level packs and minutes for a formal governance group
- Ability to keep track of costs expected, approved and paid; intervening to control spending to approved limits
- Ability to facilitate small workshops and meetings
- Ability to use, and guide others in using, a project management system such as ServiceNow
- Strong communication skills verbally and in writing so that key messages are understood
- Ability to exert control of project risk by application of stage gates
- Ability to apply common project controls as specified in the Project Change Standard - such as milestone-based scheduling, RAID management, status reporting, change requests, document control and retrieval
- comfortable to train and coach others on specific M&G project management methods and tools
- Analytical skills to probe and deconstruct what you read, combining data from multiple sources, identifying inconsistencies
Experience:
- 5+ years of relevant experience
- Application of project methodologies in a mature change environment
- Operated in an environment with formal programme governance
- Experience of using an enterprise project management tool such as ServiceNow
- Cost tracking of a multi-million pound project
- Resource and milestone planning and tracking
Educational Qualification:
- Graduate / Post Graduate in any discipline.
We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
