We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G plc group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003. At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.
M&G Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G plc’s ambition to be the best loved and most successful savings and investments company in the world.
Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
Accountabilities/Responsibilities
- Set clear objectives, define roles and responsibilities and ensure each team member aligns with the team’s vision.
- Communicate expectations, goals and feedback to the group regularly and resolve any concerns or issues actively.
- Identify and address conflicts early, facilitating discussions and finding satisfactory solutions for all parties involved.
- Recognise and reward good performance, provide feedback and encourage professional development.
- Support and guide team members to ensure they meet their individual targets and KPIs.
- Has an organized approach, with an ability to manage monthly work-load peaks and prioritize effectively and work to tight deadlines and under pressure.
- Ability to solve problems and tackle them with greater efficiency.
- Excellent Excel skills
- Prior experience overseeing third party administrators, issue management and coordination
- Fantastic organisation and communication skills.
- Prior experience SII Asset Reporting is advantageous
- Controls focussed and has a methodical approach, demonstrating attention to detail
Key Stakeholder Management
Internal
- Actuaries, Finance team & Group PIII team
External
- Prudential regulatory authority
Knowledge, Skills, Experience & Educational Qualification
Knowledge & Skills:
- Confidence & excellent communication.
- Has an organised approach, with an ability to manage monthly work-load peaks and prioritise effectively and work to tight deadlines and under pressure
- Fantastic organisation and co-ordination skills.
- Knowledge investment management industry
- Knowledge of fund types.
- Data analysis and exception reporting experience
- Controls focussed and has a methodical approach, demonstrating attention to detail
- Prior experience overseeing third party administrators, issue management and coordination.
Experience:
- Solvency II Knowledge is a MUST.
- Understanding of Financial Services Industry
- Experience of managing and implementing process improvements beneficial
Educational Qualification:
- Graduate in any discipline.
- Masters in Finance.
M&G Behaviours relevant to all roles:
- Inspire Others: support and encourage each other, creating an environment where everyone can contribute and succeed
- Embrace Change: be open to change, willing to be challenged and able to adapt quickly and imaginatively to new ideas
- Deliver Results: focus on performance, set high standards and deliver with energy and determination
- Keep it simple: cut through complexity, keep the outcome in mind, keeping your approach simple and adapting your message to every audience
We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
