Boku Inc. (BOKU.L) is the leading global provider of local mobile-first payments solutions. Global brands including Amazon, DAZN, Meta, Google, Microsoft, Netflix, Sony, Spotify, and Tencent rely on Boku to reach millions of new paying consumers who do not use credit cards with our purpose-built payment network of more than 300 local payment methods across 70+ countries. Every year, Boku processes over $10 billion in value for our customers. Incorporated in 2008, Boku is headquartered in London and San Francisco and has employees in over 39 countries around the world, including Brazil, China, Estonia, Germany, Ireland, Japan, Singapore, and the UAE. Boku is a truly global company that takes pride in its diversity and thriving equal opportunity workplace.
At Boku, we're powering payments for some of the world's leading digital brands. As we continue to expand our global payments network, we're looking for an experienced payments operations leader to drive operational excellence, transformation, and automation across our Settlements & Payments function.
This is a high-impact role where you'll partner with Product, Engineering, Finance, Treasury, Commercial, and Compliance teams to deliver scalable payment operations, improve operational efficiency, and support the growth of our global business. If you're passionate about solving complex operational challenges and driving meaningful change, we'd love to hear from you.
What you'll be doing
- Lead global payment operations across settlements, reconciliations, payment processing, and operational readiness.
- Drive automation and process improvement initiatives to improve efficiency, scalability, and operational controls.
- Partner with Product and Engineering teams to define business requirements for new payment capabilities and operational enhancements.
- Collaborate with cross-functional teams to support new payment methods, merchants, partners, and market launches.
- Build strong relationships with internal stakeholders and external payment partners to ensure operational excellence.
- Identify opportunities to simplify processes, reduce operational risk, and improve the customer and partner experience.
- Champion continuous improvement while helping shape the future of Boku's global payment operations.
What we're looking for
- 8+ years' experience in payment operations, settlements, reconciliations, or transaction management within a fintech, PSP, payments, banking, or financial services environment.
- Strong understanding of payment ecosystems, including digital wallets, local payment methods, account-to-account payments, card payments, or alternative payment methods.
- Proven experience leading payment operations teams and driving operational excellence.
- Experience leading or contributing to automation and process transformation initiatives.
- Ability to collaborate and influence across Product, Engineering, Finance, Treasury, Commercial, and Compliance teams.
- Strong stakeholder management, communication, and problem-solving skills.
- A proactive, hands-on approach with a passion for continuous improvement and delivering scalable solutions.
Why join Boku?
- Play a key role in shaping the future of payment operations within a fast-growing global fintech.
- Lead transformation initiatives that deliver real business impact.
- Work with talented, collaborative teams across multiple functions and international markets.
- Solve complex operational challenges while helping build scalable, world-class payment operations.
- Be part of a company that's powering payments for some of the world's leading digital brands
Boku Mumbai, Maharashtra, IND Office
Mumbai, India
