About the Team/Role
We are seeking a highly motivated, technically proficient, and experienced Engineering Manager to lead a team of engineers focused on the Global Risk Operations area within our Risk Engineering organization. This is a critical role in building a modern, cloud-based technology ecosystem that will enable WEX to be more agile, faster to market, and open to emerging business opportunities, while prioritizing regulations, policy, and risk mitigation. We are building a powerful platform for risk operation, credit underwriting & management, and finance risk operation, leveraging our Data Platform and AI Platform, open source technologies, and vendor platforms. This role will specifically focus on the systems and tools used to manage WEX's global risk operations, including receivables risk, payment collection, and invoicing.
This Sr. Engineering Manager will be based in Bangalore and report to the Sr. Director of Risk Engineering. The ideal candidate will have experience in the risk domain, a proven track record of leading engineering teams, strong technical skills, excellent project management abilities, and outstanding communication skills. They will thrive in a fast-paced environment and be passionate about delivering high-quality software.
How you’ll make an impact
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Lead and manage a team of engineers dedicated to the development and maintenance of technology solutions for risk operations, to make sure the technical soundness and that the systems can serve the business growing needs well
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Grow the engineering team and talents, including attracting high talents and growing existing talents on the team.
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Collaborate closely with product and business teams to understand business problems and requirements and translate them into technical solutions.
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Own the technical design, development, testing, and deployment of features and enhancements within the global risk operations area.
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Ensure the reliability, performance, and scalability of the systems under your responsibility.
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Champion engineering best practices, including code quality, testing, and continuous integration/continuous delivery (CI/CD).
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Mentor and coach engineers, fostering a culture of technical excellence and growth.
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Contribute to the overall architecture and strategy of the Risk platform.
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Partner with other engineering teams to ensure seamless integration with other systems.
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Manage project timelines, budgets, and resources effectively.
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Communicate regularly with stakeholders on project status and progress.
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Drive the adoption of new technologies and approaches to improve the efficiency and effectiveness of the team.
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Partner with the security and SRE teams to ensure the security and stability of the platform.
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Set clear, measurable quality goals for the team in a data-driven way.
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Uphold strong DORA metrics across the team.
Experience you’ll bring
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10+ years of software design and development experience, with 3+ years of experience leading and managing engineering teams in a hands-on way.
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Strong technical skills in software development (e.g. architecture design, coding, testing, production monitoring), including experience with modern programming languages and frameworks.
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Strong technical skills in data engineering, including experience with data quality controls.
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Experience with cloud technologies (AWS or Azure preferred) and containerization (Kubernetes).
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Deep understanding of software engineering principles and best practices.
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Experience in the risk domain is highly desirable.
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Familiarity with data and ML/AI concepts and their application to risk management.
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Excellent leadership, communication, and interpersonal skills.
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Proven ability to build and motivate high-performing teams.
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Strong ownership and accountability, always looking for improvement opportunities.
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Strong analytical and problem-solving skills.
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Experience working in an Agile environment and combined engineering.
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Bachelor's degree in Computer Science or a related field.
Leadership & Personal Characteristics
Beyond experience, the right leadership competencies and personal style are critical to success as the Sr Engineering Manager of Global Risk Operations. The candidate will model WEX's commitment to innovation, integrity, execution, relationships, community, and the excellence that they commit to their customers. They will have a strong corporate stewardship philosophy and leadership style combined with the following:
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Demonstrates a collaborative, engaging, mission-driven style with good listening skills combined with gravitas and self-confidence in order to effectively interact with senior leadership and other key constituencies with humility, empathy, transparency, cultural sensitivity, and agility.
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Champions a culture of high standards, pushes for progress, embraces change and challenges the status quo based on integrity, strong partnership and financial responsibility. Possess uncompromising ethics and unwavering integrity.
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Able to operate in a fast-paced entrepreneurial environment with a hands-on approach.
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Leads with empathy. Recognizes others, listens intently, holds others accountable, and makes diversity and inclusion a priority. Promotes a culture of trust, transparency, fairness, innovation, collaboration, inclusion, and diversity of thought; empowers individuals.
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Communicates effectively in small and large group formats. Able to articulate a compelling vision and purpose that excites the team and drives outstanding performance and service delivery excellence.
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Talent magnet, talent developer and talent scout that proactively engages external talent and builds and nurtures internal talent; empowers individuals and manages diverse teams to drive engagement and performance.
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Possesses a high level of intellectual curiosity and learning agility. A natural change agent with a combination of vision and execution skills.
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Understands nuance and how to drive change through influence across a complex business. Superb stakeholder management and comfortable operating in a fast-changing environment.
