We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003.
Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.
Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.
M&G Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G’s ambition to be the best loved and most successful savings and investments company in the world.
Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.
- Support Know Your Client (“KYC”) activities conducted across Retirement Account and Advice customers through the below responsibilities:
- Work with business teams to collect required customer due diligence data.
- Conduct customer risk assessment.
- Complete the required level of due diligence on new and existing customers.
- Where further customer information is required, work with business teams to collect additional or higher quality due diligence data.
- Where further input is required, work with and escalate to fellow team members and/or the Head of Life FCO.
- Where Enhanced Due Diligence (“EDD”) is required, escalate cases to EDD Specialists within the Life FCO function.
- Maintain documentation and audit trail of risk decisions.
- Reporting of any suspicious or potentially suspicious activities identified to SAR/SIR team
- Detecting misuse of liability accounts under money laundering / mule accounts/ lottery / job scams. Providing analysis of these accounts to compliance teams and branches for conducting enhanced due diligence/KYC activities and reporting frauds
- To monitor with the respective Country Money Laundering Prevention Officers and external resources significant changes to local money laundering risks and legal / regulatory requirements.
- Collaborate with other Life FCO team members to ensure referral spikes and team capacity constraints are managed effectively.
- Obtain knowledge and upskill on all Life-related products.
Knowledge & Skills:
- Experience within FC.
- Ability to demonstrate an understanding of the financial crime risks inherent within the Life business.
- Assist in investigations, assessing challenges and providing solutions
- Provide support & guidance, inclusive of enhanced due diligence, to PRU UK business from AML & Fraud related issues
- Maintaining a system of transaction monitoring for identification of suspicious activities
- Support other Financial Crime Prevention operations and initiatives
- Sound organisational and coordination capability to manage multiple time sensitive requests at one time.
- Sound communication skills and ability to work with a diverse range of stakeholders both internally and externally
- To ensure that significant cases of suspected money laundering are subject to appropriate investigation and disclosure where necessary.
- To ensure that appropriate internal resources, systems, procedures and controls are in place and are operating effectively
- To undertake periodic self -assessment on key controls to assess the proper functioning and adequacy of existing controls
- To advise the business in relation to Financial Crimes and AML matters including due diligence, money laundering prevention and sanctions related matters.
- Knowledge of relevant compliance regulators and their regulations
- Knowledge of money laundering compliance requirements across various banking and insurance products
- Strong interpersonal skills, with the ability to establish credibility and strong partnership with business partners and clients when required
- Ability to collaborate in a team based environment across functional disciplines and lines of business.
- Strong analytical, problem-solving and organizational skills
- Ability to manage several simultaneous projects
- Ability to operate remotely, in a diverse and multi-cultural environment.
- Knowledge on insurance products, systemss and distribution methods would be an added advantage
- Ability to plan and prioritize own schedule ensuring timely completion of responsibilities
- Strong work ethic with the highest levels of professionalism, commitment and integrity.
Experience:
- Minimum 8-10 years of experience in Risk function within Financial Services
- Excellent analytical skills with the ability to review and interpret rules and regulations
- A good understanding of the regulated marketplace and the position of Prudential within that market.
- A credible communicator both written and verbally.
- An understanding of the business drivers for appropriate business areas.
- A strong business focus with an ability to take account of the nature and complexity of a firms business
- Operates within the context of own function but has an awareness of the overall UK operation and its objectives.
- Independent, self-motivated, proactive, analytical and willing to work under pressure.
- Excellent communication skills written and verbal
Team player
Educational Qualification:
- Graduate degree in Science /Commerce/Management Sciences/Business Administration/Law (B.Sc./B.Com/BMS/BBA/LLB )
- Certifications such as Certified Anti-Money Laundering Specialist (CAMS) examinations desirable
- Knowledge of UK Regulations or experience of money laundering regulations and their practical application within a financial service organisation.
We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.
