Partner with Customer Success leaders to prepare annual budgets and quarterly forecasts, analyze month-end global department expenses, prepare journal entries, and produce variance analysis and KPIs. Provide analytical support for expense decisions, perform ad-hoc financial analyses, and drive process improvements across Customer Success.
Job Description
Essential Functions:
- Partner with the Customer Success business leaders to prepare the annual expense budget and quarterly expense forecasts
- Analyze month end department expense results for the global departments and prepare appropriate journal entries to ensure expenses are recorded properly.
- Provide objective analytical support to influence and reinforce expense decisions.
- Prepare month end variance explanations and analysis for monthly reporting & KPIs.
- Continuously look for opportunities to improve existing processes and procedures.
- Perform ad-hoc financial analysis as needed and seek out and create new opportunities for further analysis across Customer Success.
Knowledge, Skills, and Abilities:
- Strong qualitative and quantitative skills, with demonstrated experience using data to drive decision making.
- Prior experience working with tight deadlines and demonstrated responsibility for accuracy and timeliness for work performed.
- A team player with the ability to work independently as well as cross-functionally.
- Strong written and verbal communication and presentation skills. Must be able to convey information to all levels of the organization in a clear, focused, and concise manner.
- Excellent Microsoft Excel experience required; SAC & SAP experience is a plus.
- Process improvement focus.
Minimum education and work experience required:
- A Bachelor’s Degree in either Finance or Accounting is required. Professional accounting qualification preferred.
- 4+ years of Commercial Finance/FP&A experience preferred.
- Experience supporting global expense planning preferred.
- Good spoken and written English skills
Similar Jobs
Information Technology • Software • Financial Services • Quantitative Trading
Software Engineers at Citadel develop, maintain, and support high-performance trading platforms, focusing on custom software solutions and system stability.
Top Skills:
C++
Biotech • Pharmaceutical
Leads a district sales team in Zhengzhou to achieve sales forecasts and call execution targets. Sets territory goals, identifies performance obstacles, evaluates progress, coaches representatives, develops future leaders, manages finances, and ensures compliance with regulations governing healthcare professional interactions and sample distribution.
Artificial Intelligence • Fintech • Software • Financial Services
Build and operate production AI backend systems, including inference pipelines, orchestration layers, and reliable APIs. Responsibilities include monitoring, logging, alerting, incident response, and optimizing latency, throughput, caching, batching, and streaming. The role requires debugging distributed systems under load and integrating AI services with frontend and machine learning systems using Python, Node.js, PyTorch, LLMs, databases, Kubernetes, and Docker.
Top Skills:
AnthropicDockerKubernetesNode.jsNoSQLOpenaiPythonPyTorchSQL
What you need to know about the Mumbai Tech Scene
From haggling for the best price at Chor Bazaar to the bustle of Crawford Market, the energy of Mumbai's traditional markets is a key part of the city's charm. And while these markets will always have their place, the city also boasts a thriving e-commerce scene, ranking among the largest in the region. Driven by online sales in everything from snacks to licensed sports merchandise to children's apparel, the local industry is worth billions, with companies actively recruiting to meet the demands of continued growth.


