Handle live chat customer support for clients' wireless internet products, troubleshoot service issues, engage customers to deliver excellent experiences, and represent the company positively.
About the TeamAt STARTEK, we believe the most important customer engagement is the one that happens next. And that’s where you come in! We’re looking for customer support representatives who are true engagement specialists – skilled at engaging in meaningful interactions that make our clients’ customers say “WOW!” In this role, you’ll be responsible for supporting customers through live chats as well as troubleshooting issues with their specific wireless internet products and services. Most importantly, you’ll have the opportunity to make a difference, every day, in the lives of our clients’ customers. In return, we offer a competitive compensation package, great benefits, a fun, and friendly atmosphere and so much more! If you’re positive, energetic, and ready to engage, apply now for immediate consideration.
Similar Jobs
Information Technology
Own day-to-day Order-to-Cash operations across India and US entities, including invoicing, collections, accounts receivable, reconciliations, DSO tracking, tax documentation, reporting, and billing-data accuracy. Maintain clean ledgers, support revenue reporting and month-end close, resolve customer and internal queries, improve processes through automation, maintain SOPs, and guide junior team members.
Top Skills:
Aws BillingAws MarketplaceE-InvoicingExcelFreshdeskGoogle SheetsHubspotIndia GstQuickbooksStripeTabsUs Sales TaxZoho Books
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Build and evolve Atlassian’s central Micros platform services, improving reliability, observability, deployment, operations, and developer experience at massive scale. Support the transition from AWS to multi-cloud infrastructure involving GCP and Kubernetes. Collaborate with platform and product teams across Australia and India and contribute to major platform engineering initiatives across Core Engineering.
Top Skills:
AWSCloud InfrastructureGCPKubernetesMicroservicesMulti-CloudPlatform-As-A-Service (Paas)
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Lead a distributed engineering team within Atlassian’s Jira Service Management IT Operations organization. Drive high-quality software delivery, architecture, reliability, and customer-facing product development for large-scale cloud services. Partner with Product and Design on roadmaps and outcomes, remove blockers, establish goals and metrics, and coach engineers and emerging leaders while fostering an inclusive, high-performing culture.
Top Skills:
Agentic WorkflowsAutomated TestingCloud ComputingDistributed SystemsItomItsmJira Service ManagementMicroservicesSaaS
What you need to know about the Mumbai Tech Scene
From haggling for the best price at Chor Bazaar to the bustle of Crawford Market, the energy of Mumbai's traditional markets is a key part of the city's charm. And while these markets will always have their place, the city also boasts a thriving e-commerce scene, ranking among the largest in the region. Driven by online sales in everything from snacks to licensed sports merchandise to children's apparel, the local industry is worth billions, with companies actively recruiting to meet the demands of continued growth.
