Senior Cloud Administrator

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you'll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.
Senior Cloud Administrator
We seek an experienced, professional Sr. Cloud Administrator to join our Pune, India office. This role is responsible for deploying and administering a cloud-based computing platform within ZS.
What You'll Do: As an Sr. Cloud Administrator in the Enterprise you will -

• Manage end-to-end Salesforce deployments across Dev, QA, UAT, Pre-Prod, and Production environments.
• Design and maintain CI/CD pipelines using SFDX CLI with Jenkins, Azure DevOps, and GitHub Actions.
• Work with Salesforce deployment tools such as Copado and Gearset.
• Manage release planning, deployment execution, release notes, approvals, and post-release validation.
• Define and support branching strategies including feature, release, hotfix, and main branches.
• Implement quality gates such as validation deployments, Apex test execution, code coverage checks, and static code analysis.
• Support rollback planning, deployment recovery, and production issue resolution.
• Manage back sync activities to ensure production changes are aligned with lower environments and source branches.
• Support Salesforce backup and recovery processes before major releases.
• Plan and execute sandbox refreshes and post-refresh activities.
• Support sandbox seeding and test data preparation for QA and UAT.
• Ensure data masking and data privacy controls are applied in lower environments.
• Maintain metadata consistency across Salesforce environments.
• Support multi-country Salesforce implementations with country-specific configurations and release dependencies.
• Ensure security and compliance considerations are followed during deployments.
• Maintain DevOps documentation, release checklists, rollback plans, and environment governance standards.

Required Skills

• 3-6 years of Salesforce experience with strong focus on DevOps and Release Management.
• Hands-on experience with SFDX CLI and Metadata-based Salesforce deployments.
• Experience with Jenkins, Azure DevOps, and GitHub Actions.
• Experience with Copado and/or Gearset.
• Strong understanding of Git version control and branching strategy.
• Good knowledge of Salesforce Admin concepts including profiles, permission sets, roles, sharing rules, objects, fields, flows, and validation rules.
• Experience managing Salesforce releases across multiple environments.
• Experience with rollback, back sync, backup, sandbox refresh, sandbox seeding, and data masking.
• Understanding of Salesforce security model and deployment governance.
• Experience with Sales Cloud, Service Cloud, and Experience Cloud.
• Experience working on multi-country Salesforce implementations.
• Fluency in English
• Client-first mentality
• Intense work ethic
• Collaborative spirit and problem-solving approach

How you'll grow:

• Cross-functional skills development & custom learning pathways
• Milestone training programs aligned to career progression opportunities
• Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

Perks & Benefits:
At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well-being, financial future, time away, and professional development. With robust skills-building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you'll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community. For details on total rewards in India , visit ZS India office locations | Where we work | ZS .
Hybrid working model:
We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.
Travel:
Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.
Considering applying?
At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems-the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.
If you're eager to grow, contribute, and bring your unique self to our work, we encourage you to apply.
ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.
To complete your application:
Candidates must possess or be able to obtain work authorization for their intended country of employment. An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.
NO AGENCY CALLS, PLEASE.
Find Out More At:
www.zs.com