Senior Capability Analyst

Requisition Number: 2361295
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibility:

• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:
PROJECT
The Meteor platform is a central Optum Rx Capability that plays a critical role in the broader PBM landscape.
RISK
Failure to fill this role with a resource consistently available during U.S. business hours increases the risk of delivery delays, slower decision cycles, ineffective UAT execution, and prolonged production issues. These risks directly impact business commitments, operational stability, and stakeholder trust in the Meteor platform.
Continued vacancy or insufficient coverage during core U.S. business hours would increase escalation burden on an already strained Capability team, leadership, and technology partners, putting planned capability delivery timelines at risk.
SKILLS

• Product or Capability Management experience driving technology-enabled initiatives
• Strong expertise translating business requirements into Agile Features and User Stories
• Experience working directly with technology delivery teams and Agile methodologies
• High-level technical understanding of technologies used for development
• Product-oriented experience working closely with development and QA teams preferred, with the ability to assess solution approaches and ensure requirements are testable and outcome-focused
• Ability to observe and anticipate user interactions with delivered capabilities
• Ability to accurately represent business needs with internal stakeholders

• Demonstrated excellence in written and verbal communication

• Ability to support User Acceptance Testing, including defect triage, validation of fixes, release coordination, and production issue triage during U.S. business hours
• Proven stakeholder management and facilitation skills with senior business partners
• Knowledge of Meteor, RxCCR, RxCOMET, RxAIM, and similar Optum Rx healthcare platforms preferred
• Proficiency with Agile tools (e.g., Aha!, Rally) and Microsoft tools such as Excel, Word, SharePoint, and Copilot
• Familiarity with the role of a Pharmacy Benefits Manager (PBM) within the healthcare system

Required Qualifications

• Bachelor's degree in a technical, business, or related discipline OR equivalent experience.

• 5+ years of product management / product development experience within healthcare industry

• Candidates with familiarity with RX Claims
• Agile Methodology: Experience with Scrum and Agile software development methodologies

• Certifications such as CSPO, PSPO, SAFe PO/PM, or Agile equivalent.

• Strong Healthcare Domain Experience and In-depth knowledge of health care systems
• Familiarity or Working knowledge of tools like Rally, JIRA, Confluence, AHA
• Strong communication skills, ability to prioritize effectively, and experience working with technical teams
• Flexibility with working on USA overlap shift timings