Senior Business Systems Analyst - Acute and Inpatient Documentation

Requisition Number: 2362701
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Primary Responsibilities:

• Support and maintain Cerner Ambulatory modules including scheduling, documentation, orders, results, and clinical workflows
• Analyze ambulatory clinic workflows and translate business and clinical requirements into Cerner configuration solutions
• Configure and optimize PowerPlans, PowerForms, documentation workflows, orders management, and clinical decision support
• Support day-to-day operations including incident resolution, root cause analysis, and system enhancements
• Participate in system upgrades, domain moves, integrated testing, UAT, and go-live support
• Collaborate with physicians, nurses, clinic staff, revenue cycle, and technical teams to improve usability and outcomes
• Develop and maintain functional specifications, workflow diagrams, and configuration documentation
• Support training, end-user adoption, and knowledge transfer activities
• Ensure system configuration aligns with clinical best practices, organizational standards, and regulatory requirements
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Experience in Acute and Inpatient Documentation.
• Bachelor's degree in Healthcare, Information Systems, Clinical Informatics, or related field (or equivalent experience)
• 4+ years of hands-on experience with Cerner Ambulatory
• Experience with clinical documentation, orders, scheduling, and results review
• Solid understanding of outpatient / ambulatory clinic workflows
• Ability to work directly with clinicians and translate clinical needs into system design
• Solid analytical, communication, and problem-solving skills

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
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