Passionate about precision medicine and advancing the healthcare industry?
Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.
Passionate about precision medicine and advancing the healthcare industry?
Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time.
We are looking for a Senior Associate, Strategic Partnerships to lead targeted, metrics-driven engagements within our most complex and high-value oncology accounts. Operating as a strategic consultant across a defined three-phase lifecycle—Investigation, Intervention, and Monitoring—you will analyze complex account metrics, design scalable solutions, and guide accounts to targeted performance benchmarks before enabling autonomy and long-term success through training. Beyond account strategy, Senior Associates serve as team leaders and mentors: setting operational standards, coaching Associates, leading peer training, and leveraging advanced AI tooling to scale team efficiency.
Responsibilities
- Architect, collaborate on, and facilitate the execution of metrics-driven support strategies for high-priority accounts across the Investigation, Intervention, and Monitoring phases.
- Analyze complex account datasets to identify macro-trends, solve root-cause operational challenges and identify workflow inefficiencies, and translate successful strategies into scalable improvements for the customer.
- Direct Monthly Business Reviews (MBRs) and account touchpoints, serving as the primary strategic liaison between clinical staff, pathology labs, and internal teams.
- Manage account "enablement” – training and upskilling internal field and sales teams to maintain long-term account health.
- Serve as a leader and mentor to Associates by conducting team training, showcasing account success case studies, coaching on new tools/methodologies, and modeling best practices.
- Champion the creation of high-caliber client deliverables, leveraging AI tools to quickly aggregate data, draft collateral, and automate manual administrative workflows.
- Conduct client site visits (typically ~1 visit per account/quarter) to lead high-stakes initiatives, drive process improvements, and attend internal company on-sites.
Required Skills
- Advanced capacity to synthesize and communicate complex genomic, scientific, and technical oncology information to executive and clinical audiences.
- Advanced data analytics capabilities, with a proven track record of extracting macro-level learnings from data to shape strategic direction, solutions, and potential strategies.
- Strong leadership, coaching, and mentorship aptitude with a desire to elevate team standards and contribute to organizational growth.
- Exceptional account management and project management expertise, adept at handling high-stakes, fast-paced clinical environments and several accounts and/or projects independently.
- Deep sophistication in navigating complex healthcare settings and guiding external teams through change management.
- Excellent communication and presentation skills, with the ability to connect effectively across diverse healthcare roles (physicians, care teams, pathologists).
Required Education & Experience
- B.S. in Biology, Life Science, or a related scientific field.
- 2+ years of experience in external Account Management or Project Management.
- 2+ years of experience leveraging data and analytics to present solutions, solve complex business problems, track KPIs, and drive client outcomes.
- Proven track record of leading cross-functional alignment across Sales, Commercial Operations, Customer Success, and Product/Engineering teams.
Preferred Qualifications & Tools
- Advanced proficiency in AI platforms (e.g., Claude, Gemini) with knowledge of prompt engineering, capabilities, and workflow automation (e.g., rapid data aggregation, automated report generation, drafting client artifacts).
- Advanced experience with CRM platforms (e.g., Salesforce) and data visualization programs (e.g., BigQuery, Looker).
- Experience using project management systems, tools, or methodologies (Monday.com, Trello).
- Advanced proficiency with Google or Microsoft Suite (e.g., email, documents, spreadsheets).
- Familiarity with oncology EMR systems and clinical pathology lab workflows.
Chicago/National: $70,000-$85,000
The expected salary range may vary for other locations. Actual salary may vary based on qualifications and experience. Tempus offers a full range of benefits, which may include incentive compensation, restricted stock units, medical and other benefits depending on the position.
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
