The Senior Analyst will manage product onboarding for eCommerce marketplaces, monitor KPIs, lead automation projects, and collaborate with cross-functional teams.
We require experienced ASA to lead marketplace operations and product data management for our eCommerce platforms with strong analytical capabilities and technical expertise in automation and process optimization to drive efficiency across different marketplaces.
- Manage end-to-end product onboarding across multiple marketplaces including master data, pricing, and imagery
- Monitor and analyze marketplace KPIs including sales, conversion rates, availability, pricing accuracy, and error resolution metrics
- Support promotions, flash sales, and campaign execution, ensuring accurate pricing and promotional offers
- Identify and resolve pricing, content, and operational issues that impact marketplace performance
- Lead process improvement initiatives and automation projects to reduce manual effort and improve operational efficiency
- Collaborate with cross-functional teams including Operations, Pricing, Digital, and Automation, as well as external marketplace partners
- Conduct quality checks and audits to ensure data accuracy and SLA adherence across platforms
- Develop automation solutions using Python to streamline repetitive tasks and data processing
Prepare comprehensive reports, dashboards, and leadership summaries on marketplace performance and operational metrics
- Bachelor's degree in Engineering, Business Analytics, Computer Science, or related field
- 3-5 years of experience in marketplace operations, eCommerce, or product data management
- Advanced proficiency in Microsoft Excel (pivot tables, VLOOKUP/XLOOKUP, INDEX-MATCH, data validation, advanced formulas)
- Hands-on experience with webshops/marketplaces such as Amazon, Flipkart, Myntra, or similar platforms
- Strong proficiency in Python programming for automation and data manipulation
- Proven analytics background with ability to derive actionable insights from marketplace data
- Strong analytical and problem-solving skills with ability to troubleshoot complex operational issues
- High attention to detail and ability to manage multiple stakeholders across teams
Excellent communication and documentation skills
- Familiarity with data visualization tools (Power BI, Tableau)
- Experience with process automation tools (UiPath, Power Automate)
Understanding of pricing strategies and promotional mechanics in eCommerce
Top Skills
Excel
Power Automate
Power BI
Python
Tableau
Uipath
eClerx LLC Mumbai, Maharashtra, IND Office
Express Towers, 4th Floor, Ramnath Goenka Marg, Nariman Point, Mumbai, Maharashtra, India, 400021
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What you need to know about the Mumbai Tech Scene
From haggling for the best price at Chor Bazaar to the bustle of Crawford Market, the energy of Mumbai's traditional markets is a key part of the city's charm. And while these markets will always have their place, the city also boasts a thriving e-commerce scene, ranking among the largest in the region. Driven by online sales in everything from snacks to licensed sports merchandise to children's apparel, the local industry is worth billions, with companies actively recruiting to meet the demands of continued growth.
