Job Description
Marketing at GoTo
At GoTo, our Marketing team shapes the company’s presence, voice, and vision—both inside GoTo and around the world. We use innovative, AI-driven insights and tools to connect with customers in meaningful ways and help grow our business. Here, creative problem-solving and fresh ideas are always encouraged and appreciated as we find new ways to share our story. Join our team, where your creativity and curiosity help us reach and inspire customers everywhere.
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Your Day to Day
As a Salesforce Administrator, you would be working on:
- Administer and Support Salesforce: Manage user accounts, permissions, roles, and security settings to ensure everyone has the right access and support within Salesforce Sales Cloud, Service Cloud, and CPQ.
- Configure and Enhance Salesforce Functionality: Build and maintain objects, fields, formulas, validation rules, approval flows, and more—enabling our teams to work efficiently and collaboratively.
- Enable Data-Driven Insights: Create, update, and share reports and dashboards that empower all team members to make informed decisions and track progress towards our goals.
- Collaborate Across Teams: Partner inclusively with stakeholders to gather requirements, document needs, and implement approved changes that streamline processes for everyone.
- User Support and Training: Onboard new users, provide ongoing training and documentation, and resolve any issues, ensuring every team member feels supported and confident using Salesforce.
What We’re Looking For
As a Salesforce Administrator, your background will look like:
- Hands-On Salesforce Administration Experience: You have 1–2 years of experience in Salesforce administration, and are comfortable supporting diverse teams in a dynamic environment.
- Strong Analytical and Troubleshooting Skills: You bring curiosity and problem-solving ability to the table, ensuring all users get the best experience possible.
- Communication and Cross-Functional Collaboration: You excel in explaining technical concepts clearly and work inclusively with people across different departments and backgrounds.
- Experience Managing Multiple Priorities in a Fast-Paced Setting: You thrive on variety and are energized by scaling processes for future growth.
- Data Management & Integration Know-How: You’re familiar with extracting, inserting, and updating Salesforce data using API tools (like Data Loader or Workbench), and ideally have experience integrating marketing or sales tools.
- What We Offer
At GoTo, we care about helping our people succeed at work and feel supported in life. Our employee benefits and programs are designed to support your well-being, growth, and sense of belonging. Here’s what you can expect as part of our team:
- Comprehensive health benefits
- Generous paid time off, including paid holidays, volunteer days, quarterly self-care days, and company-designated no-meeting days
- Tuition reimbursement and access to instructor-led and on-demand learning and development programs
- The Thrive Global Wellness Program, a confidential Employee Assistance Program (EAP), a wellness app and one-on-one wellness coaching
- Employee-led communities and programs, including Employee Resource Groups (ERGs), GoTo Gives, and charitable matching
We work hard to create an environment where everyone feels welcome, respected, and able to contribute. Building a culture of belonging isn’t just something we talk about — it’s part of how we work every day.
Specific benefits and offerings may vary by country in line with local regulations and market practices.
