Hi there! Have you noticed that the restaurant industry is changing?
We are PAR and our purpose is:
To deliver solutions that connect people to the restaurants, meals, and moments they love.
At PAR Technology, our relentless drive for innovation and unwavering commitment to customer success are at the heart of everything we do. We lead the restaurant and retail industries by ensuring that our products—from point of sale systems to loyalty programs, digital ordering, restaurant operations solutions, payment services, and hardware—work "better together." This unified approach, fueled by over 40 years of experience, amplifies our ambition to not just meet but exceed the evolving needs of our global clientele. By optimizing integrations into all leading restaurant solutions, we're not just creating technology; we're crafting a future where operations are streamlined, experiences are enhanced, and every interaction is an opportunity for growth.
The Salesforce QA lead is a critical member of the team who will help to ensure that a solution is fit for the needs of our stakeholders. The QA Lead will work closely with the entire project team to review the overall requirements, mentor QA engineers, review test plans/cases, identify defects and push them to resolution, and contribute to the successful launch of resulting solutions.
Skills We Need to See
- Provide guidance and mentorship to QA engineers within the team
- Participate in the hiring process and team building
- Create detailed and comprehensive test strategies
- Review test plans created by QA engineers
- Oversee design of test processes and procedures to ensure an end-to-end regression test suite including System Integration Testing to reduce repetitive manual testing
- Turn high-level requirements into test scenarios through the user story refinement process
- We are an Agile/Scrum shop, so experience with test management tools(Azure Dev Ops Test plan/Jira Test plugin) are important
- Must be able to demo appropriate testing actions to team members and stakeholders
- Identify training needs to facilitate the professional development of QA engineers
- Ensure that QA processes, methodologies, and best practices are documented and accessible
What We are Looking For
- A bachelor’s degree in a business or technology related major and relevant Salesforce certification, but we’re flexible depending on your experience
- Experience working with Sales Force CRM systems in a technical capacity
- 4+ years performing QA for medium to large Salesforce organizations
- Experience with Service Cloud and Sales Cloud required
- Experience with CPQ and Communities is preferred
- Familiarity with Agile/Scrum
- Strong written and verbal communication skills
- A continuous learner, innovator, and collaborator who thrives on helping people achieve more than they thought possible – together, we win as a team!
PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact [email protected]. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.
