Manage and maintain Salesforce environments, security, users, and data. Design and build Apex-based APIs and integrations (REST/SOAP). Implement and optimize Loyalty Management programs. Oversee deployments, CI/CD, change sets, and release governance. Troubleshoot platform issues and collaborate with cross-functional teams.
Job Title Engineer L3 Location (s) India locations Years of Experience 5-8 years Job Description Salesforce Administration
• Manage and maintain Salesforce environments, including configuration, security settings, user administration, and data management.
• Oversee role hierarchies, profiles, permission sets, and platform governance.
• Perform routine system health checks, troubleshooting, and platform optimizations.
Apex & API Development
• Design, build, and maintain custom APIs and integrations using Salesforce Apex, REST, and SOAP.
• Develop scalable Apex classes, triggers, test classes, and integration logic.
• Collaborate with cross-functional teams to integrate Salesforce with internal and external systems.
Loyalty Management
• Work with Salesforce Loyalty Management (or equivalent loyalty platforms) to design, implement, and optimize loyalty programs.
• Configure loyalty program rules, workflows, tiers, promotions, and member interactions.
• Support business teams in analyzing loyalty data and improving customer engagement strategies.
Environment Management & Deployments
• Manage change sets, metadata deployments, and CI/CD pipelines across sandbox and production environments.
• Ensure adherence to release management best practices, including version control and deployment governance.
• Troubleshoot deployment issues and coordinate release schedules with stakeholders.
Required Qualifications
• Salesforce System Administrator Certification (ADM 201 or equivalent).
• Proven experience building and consuming APIs using Salesforce Apex.
• Strong understanding of Salesforce Data Model, automation tools (Flow, Process Builder, Workflow), and platform capabilities.
• Hands-on experience with Salesforce Loyalty Management.
• Experience deploying changes across multiple environments using tools like Change Sets, Salesforce CLI, Github actions, Spinnaker or similar.
• Strong analytical, problem solving, and communication skills. Role & Responsibilities Salesforce Technical Qualifications Salesforce
At IBS Software, you can look forward to:
- Gaining deep domain expertise in the (TTL) Travel, Transportation & Logistics domain
- Working with the latest technologies & cutting edge tools to redefine the travel sector
- Enjoying the many benefits of a stable SaaS based product company
- Partnering with some of the biggest airlines, busiest airports, top tour & cruise providers, well known hotel chains, and large energy companies to augment their mission-critical operations
- A diverse, global work culture with some of the brightest minds in the industry
- A competitive benefits package, flexible work life polices, transparent rewards & recognitions, continuous learning and development, medical benefits, and fun at work policies.
Equal Employment Opportunity Statement
IBS Software is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran’s status or any other characteristic protected by law.
Similar Jobs
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Principal Software Engineer focused on encryption, working remotely within Atlassian’s distributed-first engineering organization. The provided description contains limited role-specific responsibilities.
Top Skills:
Encryption
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Principal Software Engineer role focused on building and developing Atlassian’s Trusted Data Platform. The position is full-time and based in Bengaluru, India, with remote flexibility. The provided description emphasizes Atlassian’s distributed-first work model, virtual interviews and onboarding, and location flexibility for eligible employees.
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
Architect and build high-scale audit platform systems spanning frontend, backend, distributed services, streaming architectures, and data pipelines. Define technical roadmaps, solve complex architecture challenges, establish engineering standards, and deliver cross-team initiatives. Mentor engineers, promote best practices, and ensure reliable, scalable, maintainable systems supporting compliance, security investigations, and customer trust.
Top Skills:
CSSCypressHTMLJavaJavaScriptJestKotlinPlaywrightReactTypescript
What you need to know about the Mumbai Tech Scene
From haggling for the best price at Chor Bazaar to the bustle of Crawford Market, the energy of Mumbai's traditional markets is a key part of the city's charm. And while these markets will always have their place, the city also boasts a thriving e-commerce scene, ranking among the largest in the region. Driven by online sales in everything from snacks to licensed sports merchandise to children's apparel, the local industry is worth billions, with companies actively recruiting to meet the demands of continued growth.
