The Salesforce Administrator will manage Salesforce environments, optimize processes, support projects, collaborate with teams, and ensure data integrity and security.
We are seeking a Salesforce Senior Administrator to join our global Business Applications team. This role will be based in India and will play a key part in managing, optimizing, and expanding our Salesforce environment across multiple business functions. As a Senior Administrator, you’ll work closely with architects, developers, and business stakeholders to deliver high-quality Salesforce solutions, ensuring the platform remains secure, efficient, and aligned with organizational strategy.
You will serve as both a hands-on problem solver and a process innovator—driving operational excellence, supporting agile delivery teams, and maintaining best practices across Sales Cloud, CPQ, Billing, and integrated enterprise systems.
Key Responsibilities
- Administer and maintain Salesforce environments, ensuring platform stability, data integrity, and security.
- Manage user accounts, roles, profiles, permission sets, and data access controls.
- Build and optimize declarative automation (Flows, Approval Processes, Validation Rules, etc.) to streamline business processes.
- Support ongoing projects across Sales, CPQ, Billing, and Service functions by configuring and maintaining Salesforce solutions.
- Collaborate with architects and developers to translate business requirements into scalable Salesforce configurations.
- Assist in data management activities including imports, cleansing, deduplication, and quality monitoring.
- Support testing and deployment activities in coordination with development teams and release managers.
- Create and maintain documentation for configurations, processes, and operational runbooks.
- Deliver end-user training and promote Salesforce best practices across business units.
- Monitor system performance, proactively troubleshoot issues, and recommend improvements.
- Partner with the broader Business Applications team to support integrations, governance, and release management processes.
Required Skills
- Bachelor’s degree in Computer Science, Information Systems, or a related field.
- 5+ years of hands-on Salesforce administration experience, including Sales Cloud, CPQ, and/or Billing.
- Strong expertise in Salesforce configuration (Flows, Reports, Dashboards, Page Layouts, Record Types, Permission Sets).
- Proven ability to manage large-scale data and complex security models.
- Experience working within agile development or sprint-based environments.
- Excellent troubleshooting skills and ability to translate business needs into practical Salesforce solutions.
- Strong communication skills with both technical and non-technical stakeholders.
- Salesforce Certified Administrator and Advanced Administrator certifications required.
Preferred Skills
- Experience supporting quote-to-cash, billing, or financial process automation within Salesforce.
- Familiarity with Salesforce CPQ, Billing, or Service Cloud.
- Understanding of integration concepts and tools (e.g., MuleSoft, Boomi, or REST APIs).
- Knowledge of data governance, change management, and release management practices.
- Prior experience collaborating with global teams across time zones.
Top Skills
Billing
Boomi
Cpq
Mulesoft
Rest Apis
Sales Cloud
Salesforce
Similar Jobs
Artificial Intelligence • Big Data • Healthtech • Database • Business Intelligence
As a Senior Salesforce Administrator, you will optimize Salesforce CRM for Sales and Customer Success teams, drive process improvements, maintain data integrity, and manage integrations with various tools.
Top Skills:
ChorusCpqData CloudExcelGoogle SheetsHubspotRevenue CloudSalesforceSalesloftZendeskZoominfo
Cloud • Security • Software
The Senior Salesforce Administrator leads Salesforce platform optimization, manages user access, creates reports, and trains users, mainly for Sales Cloud and engagement tools.
Top Skills:
AgentforceHigh Velocity SalesSales Engagement ToolsSalesforceSalesforce Flow
Financial Services
The Data Scientist Associate will design, develop, and maintain ETL data pipelines, analyze large datasets, and collaborate with stakeholders to deliver solutions in a global banking environment.
Top Skills:
Amazon EcsAws GlueAws RdsCloudwatchDockerGitJavaJenkinsLiquibaseOraclePandasPysparkPythonSplunk
What you need to know about the Mumbai Tech Scene
From haggling for the best price at Chor Bazaar to the bustle of Crawford Market, the energy of Mumbai's traditional markets is a key part of the city's charm. And while these markets will always have their place, the city also boasts a thriving e-commerce scene, ranking among the largest in the region. Driven by online sales in everything from snacks to licensed sports merchandise to children's apparel, the local industry is worth billions, with companies actively recruiting to meet the demands of continued growth.
