Supports cybersecurity sales pipeline execution through inbound and outbound prospecting, lead qualification, demo scheduling, proposal follow-up, CRM management, pipeline reporting, order processing, contract documentation, renewals, and partner onboarding. Coordinates with marketing, pre-sales engineering, legal, and finance while supporting cybersecurity compliance documentation and quote-to-cash processes.
Location: Mumbai, India
Experience Required: 3+ years in sales operations, analytics, or business support
Job ID: Sales_005
Role Overview
We’re seeking a dynamic Inside Sales and Operations Executive to support our cybersecurity sales pipeline and operational execution. This role is ideal for someone who thrives at the intersection of technology, customer engagement, and process optimization. You’ll play a critical role in driving revenue, supporting clients, and ensuring seamless internal coordination in a fast-paced, high-stakes industry.
Key Responsibilities
- Engage with inbound leads and conduct outbound prospecting to generate qualified opportunities
- Understand and articulate cybersecurity solutions to prospect clients
- Schedule demos, follow up on proposals, and support the sales team.
- Maintain accurate CRM records and track pipeline metrics
- Collaborate with marketing team.
- Coordinate with pre-sales engineers, legal, and finance to streamline quote-to-cash processes
- Manage order processing, contract documentation, and renewals
- Track and generate sales performance reports
- Support compliance with cybersecurity frameworks (e.g., ISO 27001, NIST, GDPR) in sales documentation.
- Assist in onboarding new partners and resellers
Required Skills & Experience
- Bachelor’s degree in business, Information Technology, or related field
- 2–4 years of experience in inside sales or operations, preferably in cybersecurity or SaaS
- Familiarity with cybersecurity concepts and terminology (e.g., firewalls, SIEM, phishing, zero trust)
- Proficiency in CRM tools (Salesforce, HubSpot) and sales enablement platforms
- Strong communication, organizational, and analytical skills
Preferred Qualifications
- Experience supporting channel sales or MSSP models
- Knowledge of cybersecurity compliance and procurement processes
- Certifications like CompTIA Security+, CISSP (a plus, not required)
Career Path
This role offers growth into Sales Engineering, Account Management, or Sales Operations leadership within a rapidly growing cybersecurity firm.
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