The Sales Manager is responsible for generating new business in freight logistics, managing client relationships, conducting market research, ensuring compliance, and coordinating with internal teams to achieve sales targets and maintain strong client satisfaction.
What You Can Expect:
Roles & Responsibilities:
Sales & Business Development
- Identify and develop new business opportunities in A&O freight logistics.
- Achieve sales targets through direct client acquisition and retention
- Maintain strong sales pipelines and work towards closures
- Conduct regular client meetings, presentations and negotiations to secure business
Client Relationship Management
- Build and maintain relationships with existing t ensure repeat business
- Understand client needs and provide customized logistics solutions
- Address client concerns and provide after-sales support
Market Research & Strategy Development
- Gather market intelligence on competitors, pricing trends and industry developments
- Support the development and execution of sales strategies to penetrate new markets
- Provide insights to management for refining business strategies
Coordination with Internal Teams
- Work closely with operations, pricing and customer service teams to ensure smooth service execution
- Coordinate with the documentation team to ensure all shipments comply with regulations
Reporting & Performance Tracking
- Maintain sales reports, client databases and sales forecasting metrics
- Provide regular updates on sales transactions
Compliance & Risk Management
- Ensure adherence to trade compliance and company policies in all sales transactions
- Identify potential risks in deals and take proactive measure
What You Bring:
- Experience: 8+ years in freight forwarding sales (air & ocean), with a strong understanding of logistics operations.
Skills:
- Strong communication, negotiation, and interpersonal skills
- Familiarity with CRM systems and MS Office tools
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