Conduct outbound and follow-up calls to convert leads into enrolled students, meet monthly sales targets, provide tailored course information, maintain client relationships, record interactions in CRM, research client training needs, and recommend course improvements based on feedback.
- Conduct outbound calls to prospective clients to introduce and promote company's products and services.
- Follow up on leads generated through various marketing channels, converting prospects into enrolled students.
- Achieve and exceed monthly sales targets and KPIs by promoting relevant courses to prospective clients.
- Develop and maintain strong relationships with potential clients, addressing their questions and concerns regarding training programs.
- Provide accurate and detailed information about courses, schedules, and benefits, tailoring the message to meet individual client needs.
- Act as the primary point of contact for clients throughout the sales process, ensuring a positive customer experience.
- Research and understand the training needs of potential clients to tailor the sales approach effectively.
- Identify and suggest new opportunities for enhancing course offerings based on client feedback and market trends.
- Maintain accurate records of all sales activities and client interactions in the CRM system.
Requirements
- Minimum 2 years of telesales or inside sales experience
- Bachelors degree in Business Administration, Marketing, or a related field (preferred).
- Candidates who are from Training Industry background are highly preferred
- Excellent communication skills in English.
- Strong negotiation and persuasion skills with a track record of meeting or exceeding sales targets.
- Demonstrates a high level of customer service, with the ability to engage clients and understand their needs.
- Proficient in using MS Office applications.
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