The Sales Assistant delivers exceptional service, promotes products, manages inventory, assists customers with queries, and maintains shop cleanliness and organization.
Sales Associate
Reports to: Shop Manager
Job Description:
· Creates memorable moments for guests through delivering unrivalled service, demonstrating a high level of product knowledge to effectively promote and sell products.
· Works under the direction of the Shop Manager to ensure that presentation of products is visually appealing and merchandised in a manner that maximizes sales.
· Informs guests of special offers, new products and promotions.
· Assist guests to find the goods and products they are looking for.
· Handles guests’ complaints and queries.
· Processes payments.
· Ensures items are correctly priced and keeps the shop layout attractive and tidy, in line with the direction of the Shop manager and Heinemann guidelines.
· Conduct cycle counts, SKU checks and inventory preparation.
· Monitors stock levels and properly replenishes in a timely manner.
· Regularly checks that products are within their sell-by date and respects the FIFO products life-cycle (for perishable selling goods).
· Assists with stock control and inventory management, including stocking shelves with merchandise, receiving and storing the delivery of large amounts of stock, with an emphasis on asset protection.
· Reports discrepancies and problems to the supervisor.
· Keeps the store tidy and clean, this includes hovering and mopping.
· Keeps up to date with special promotions and putting up displays.
· Maintains responsibility for the organization of the shop and storage areas, as it relates to shop cleanliness and organization.
· Prepares to multitask and take on additional duties as needed (including vessel safety duties).
Profile:
· Fluent in English, oral and written. Ability to speak multiple languages preferred, but not required.
· High School graduation certificate.
· At least 2 years’ experience in a fast pace retail environment.
· Previous shipboard retail experience highly preferred.
· Strong customer service, communication and negotiation skills.
· Knowledge of products and inventory techniques.
· Ability to stand for extended periods of time and move boxes weighing up to 50lbs.
Length of Contract:
6 Months on / 2 Months off
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What you need to know about the Mumbai Tech Scene
From haggling for the best price at Chor Bazaar to the bustle of Crawford Market, the energy of Mumbai's traditional markets is a key part of the city's charm. And while these markets will always have their place, the city also boasts a thriving e-commerce scene, ranking among the largest in the region. Driven by online sales in everything from snacks to licensed sports merchandise to children's apparel, the local industry is worth billions, with companies actively recruiting to meet the demands of continued growth.
