Job Description:
ob Description
Essential Job Functions
Coordinates activities of functional areas or of department account leads to ensure that business solution requirements are met.
Provides assistance in interpreting demand forecasts and planning; works with team members to provide high quality specifications for complete end-to-end project delivery. Escalates issues and recommends adjustments.
Maintains records of account specific application problems and assists in prioritizing work requests. Identifies and researches process changes or adjustments and escalates accordingly.
Maintains records of expenditures to ensure they align with forecasts and are in compliance with approved budgets.
Collaborates with senior team members in coordinating communications between lines of service (LOS) and clients to ensure that integration of new, enhanced and existing applications meet client specifications.
Provides support in identifying and researching application improvements to increase customer and stakeholder satisfaction.
Ensures delivery of projects meet client and company expectations and needs.
Basic Qualifications
Bachelor's degree or equivalent combination of education and experience
Bachelor's degree in business administration, engineering, information systems or related field preferred
Three or more years of support services or project or program experience
Experience working with the technology industry
Experience working with company products and operating systems
Experience working with computer systems and their use
Other Qualifications
Project management skills
Analytical and problem solving skills
Basic accounting skills
Interpersonal skills to interact with customers and team members
Organization and time management skills
Communication skills
Ability to work independently and as part of a team
Willingness to travel
Work Environment
Office environment
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
