Build your best future with the Johnson Controls team
As a global leader in smart, healthy, and sustainable buildings, our mission is to reimagine the
performance of buildings to serve people, places and the planet. Join a winning team that
enables you to build your best future! Our teams are uniquely positioned to support a multitude
of industries across the globe. You will have the opportunity to develop yourself through
meaningful work projects and learning opportunities. We strive to provide our employees with an
experience, focused on supporting their physical, financial, and emotional wellbeing. Become a
member of the Johnson Controls family and thrive in an empowering company culture where
your voice and ideas will be heard – your next great opportunity is just a few clicks away!
What we offer:
• Competitive salary
• Paid vacation/holidays/sick time
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy
What you will do: We have an exciting opportunity for an Inside Sales Manager to lead a team of Inside Sales Specialists and Consultants. You’ll drive profitable growth by increasing service revenue and generating new leads while collaborating with cross-functional teams to support Johnson Controls’ strategic goals. Your leadership will shape our success and drive transformative change.
Your responsibilities:
Lead sales activities and achieve KPIs by coaching team members on prioritization and customer engagement.
Develop consistent cadence of 1:1 coaching and side-by-sides, achieving 100% team coverage per month
Ensure on-time proposal generation & renewal of PSA contracts – New & Renewal annual maintenance contracts while closely collaborating with the field sales and service teams
Review and maintain complete installed base details of controls, fire, security, HVAC and technology or software products & solutions for the region
Act as an escalation point and model effective selling behaviors.
Foster a customer-centric culture and drive organizational change to meet strategic goals.
Identify opportunities for functional improvement and productivity gains through cross-regional collaboration.
Develop forecasts and communicate business strategies clearly to your team.
Prepare and host stand-ups daily to keep team on track, review KPIs pertaining to the business and foster sharing best practices
Provide constructive feedback during customer interactions by shadowing with the inside sales reps.
Support skill development and lead training sessions.
Build strong relationships with local and national sales & service teams.
Promote a performance-driven culture through recognition and team initiatives.
Ensure accountability and high performance within your team.
What we look for:
Bachelor’s degree in Business Administration, Commerce, or a related field.
Proven experience leading inside sales teams, ideally in Controls, Fire, Security, HVAC systems and Technology or Software products
Strong understanding of inside sales concepts and processes.
Proficiency in English (written and spoken) for business communication.
Ability to manage an annual sales pipeline of $5M+.
Experience in coaching and motivating teams.
Excellent problem-solving and negotiation skills.
Proficiency in MS Office, especially Excel.
Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit www.johnsoncontrols.com/tomorrowneedsyou.
