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WNS

REF65990D -Group Manager - Public Relations - Marketing (Mumbai/ Gurgaon)

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Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Job Description

WNS (NYSE: WNS) is seeking a seasoned professional to spearhead marketing campaigns, awards and recognition strategy, PR, industry forum relations, and event coordination. Must possess 8-10 years of marketing experience, including 4 years in a managerial role. Strong communication, leadership, and analytical skills required. MBA/PGDM in Communications or Marketing or Graduate/Post Graduate in Mass Communication, Journalism or PR.

Roles and Responsibilities

  • Responsible for driving the global awards and recognition strategy and execution that positions WNS as the foremost digital-led business transformation player and a leading employer globally
  • Creating, implementing, and overseeing public relations, media, and content strategy to build brand recognition, corporate and leadership branding
  • Responsible for building and executing industry engagement strategy and liase with industry associations like nasscom, CII and ASSOCHAM
  • Act as an internal expert, consultant, and program/project manager and represent the corporation to external groups, agencies, and vendors
  • Supervising and overseeing media management (including facilitating leadership interaction with media and other institutions on a daily, monthly, quarterly basis) for CXOs and key business leaders across functions, globally
  • Translate complex research and analysis into clear, engaging content tailored to target audiences
  • Collaborate, brief, and manage WNS’ agencies to maximize results and ensure consistency across the campaigns and submissions
  • Develop campaigns, narratives, and visual content to ensure strong visibility for the award wins and key initiatives
  • Drive visibility and impact of WNS’ work through effective use of social media and other channels; monitor engagement and identify opportunities for improvement.

Track, evaluate, and report on communication outcomes to inform continuous improvement.
 

Qualifications

Prior experience in the IT/ITeS industry is highly desirable

Additional Information

Knowledge and Skill Requirements

  • 8-10 years of experience in a media, public relations, or communications role, preferably in a strategic or managerial capacity.
  • Proven experience developing and maintaining media relationships, and effectively engaging stakeholders to increase visibility, influence, and impact of organisational messaging.
  • Outstanding copywriting, editing, and proofreading skills with a strong attention to detail.
  • Strong organisational and time-management skills, with the ability to manage multiple priorities and meet tight deadlines.
  • Excellent interpersonal and stakeholder engagement skills, with the ability to build strong working relationships across teams and cultures.

 

Location: Mumbai or Gurgaon

HQ

WNS Mumbai, Maharashtra, IND Office

Mumbai, India

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