Key accountabilities
Technical
•Assure timely clearance of queries from business owners and customers
•Prepare month and reconciliations in accordance with policy
•Manage reconciliation of POS and on line transactions impacting both bank and control accounts
•Ensure items are being escalated in accordance with agreed procedures
•Participate in team meetings
•Identify and implement process improvements and efficiencies
•Examining variances via reconciliation system Dream and SAP
•Manual matching (including automatic allocation)
•Contact branch/3rd party/Travelex team to resolve variances
Relationship management
•Develop sound professional working relationships with Reconciliations colleagues, Resolutions data analysts, business staff and management
•Develop sound professional working relationships with the business, 3rd parties and Travelex teams across the business to improve the investigation and resolution process
Communication
•Proactive and regular communications with the business and other areas of Finance whose work impacts, or depends upon the Reconciliations team
•Actively communicate and seek feedback from colleagues and customers
•Be supportive and encourage support for “people initiatives” e.g. Your Voice, Travelex Awards etc
•Play a participative part in Team Briefs
•Be proactive in the provision of feedback and the delivery of ideas to develop and improve Travelex Finance services, in particular those within the Reconciliation team
•Ensure feedback to line manager outlining general activities of role and ‘how we are doing’
General
•Undertakes any necessary training associated with the duties of the post and participates in training and development procedures
•Complies with all Company Health and Safety policies and legislation in the performance of their duties and responsibilities
•Maintains confidentiality and observes data protection guidelines
•Manage expenses in accordance with Company Expense Policy
•Carries out any other reasonable duties commensurate with their capability
Essential
•B.com /PG/MBA with good understand of accounting and reconciliations
•Experience of working in fast paced / Global finance department. Prior experience working in shared service environment with an on/offshore presence is preferred
•At least 3-4 years of work experience in a similar environment for analyst and 5-6 years for senior analysts
•Able to demonstrate proven experience at this level within a similar financial environment
•Ability to communicate clearly with internal and external stakeholders
•Experience of financial services/banking with an understanding of basic bookkeeping
•Ability to deliver to tight deadlines
•Local language skills to interact with relevant 3rd parties/Travelex team/branch to resolve reconciliation
•Ability to maintain accuracy - key when confirming incoming value
•High attention to detail
•Ability to resolve issues to conclusion
•Demonstrable experience of resolving variances
•Experience of using reconciliation systems
Desirable
•Excellent understanding of upstream systems and core Travelex reconciliations systems
