The Quality System Manager oversees complaint management and document management systems, ensuring compliance and efficiency while managing a team of quality professionals and executing global projects.
Job TitleQuality system manager
Location(s)India, India - Remote, Mumbai - Remote (Home Based)
Location(s)India, India - Remote, Mumbai - Remote (Home Based)
About Us
Revvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world’s greatest health challenges. We pair the enthusiasm of an industry disruptor with the experience of a longtime leader. Our team of 11,000+ colleagues from around the globe are vital to our success and the reason we’re able to push boundaries in pursuit of better human health.
Find your future at Revvity
Complaint Management (CMS)
- Establish and maintain the Global Complaint Procedure, ensuring compliance with quality standards and regulatory requirements, and governing site-level complaint process adherence.
- Collect, analyze, and monitor compliance and performance metrics through Quality Management Reviews; lead global complaint trend reviews.
- Drive data analysis and reporting initiatives, delivering actionable insights and comprehensive updates to management.
- Lead initiatives to improve complaint process efficiency, transparency, and alignment across global teams.
- Actively participate in site and global complaint review meetings, providing improvement insights, driving follow-up actions, and ensuring timely closure.
Document Management (DMS) and Learning Management (LMS)
- Develop, implement, and maintain a global document management system.
- Ensure all documents are managed and stored in compliance with regulatory requirements and company policies.
- Manage document lifecycle from creation, review, approval, distribution, and archiving.
- Develop, implement, and maintain a global learning management system for global quality documents
- Ensure all training programs are compliant with regulatory requirements and company policies.
- Oversee the creation, delivery, and tracking of training programs and materials.
- Continuously evaluate and improve document and learning management processes to enhance efficiency and compliance.
- Implement best practices and industry standards in document control and training management.
- Develop and deliver training programs for employees on document management and learning management processes and systems.
- Provide ongoing support to global teams regarding document and learning management queries and issues.
- Conduct regular audits of document and learning management processes to ensure compliance and identify areas for improvement.
- Work closely with cross-functional teams, including manufacturing quality, commercial quality, design quality and Regulatory Affairs, ensure document and learning management needs are met.
- Communicate document and learning management policies, procedures, and updates to all relevant stakeholders.
- Support project assigned
- Develop, implement, and maintain the Global Learning Management System (LMS) to support training on quality documents and procedures.
- Oversee the creation, delivery, tracking, and continuous improvement of training programs to ensure compliance with regulatory requirements.
- Provide ongoing support and training to global teams on document and learning management processes and tools.
Projects & Continuous Improvement
- Execute assigned global and corporate projects with minimal supervision, ensuring timely delivery and alignment with business objectives.
- Continuously evaluate and enhance complaint, document, and learning management processes to improve efficiency, compliance, and global standardization.
- Serve as a subject matter expert (SME) by leading global CMS/DMS/LMS transformation and automation projects to drive process efficiency and innovation.
Leadership & Strategy
- Manage a team of quality professionals, providing guidance, coaching, and support to achieve quality and business objectives.
- Apply in-depth business knowledge to align quality system strategies with organizational goals and regulatory expectations.
- Develop and foster strong relationships with key stakeholders across manufacturing, commercial and product business unit.
- Assure adherence to budgets, schedules, work plans, and performance requirements for all assigned projects and systems.
Top Skills
Document Management Systems
Learning Management Systems
Quality Management Systems
Similar Jobs
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
The Systems Administrator will manage cloud infrastructure and enterprise endpoints, ensuring system stability and security. Responsibilities include supporting cloud operations, endpoint management, and incident response alongside cross-regional collaboration.
Top Skills:
Active DirectoryAutomoxAWSAzureBashChrome OsEntra IdGCPGoogle Admin ConsoleGoogle WorkspaceJAMFmacOSMicrosoft IntuneOktaPowershellPythonSlackWindowsWorkspaceoneZoom
Cloud • Fintech • Information Technology • Machine Learning • Software • App development • Generative AI
The Senior Software Engineer will automate tests for web-based and mobile applications, ensuring high-quality releases and driving improvements in processes and standards across the organization.
Top Skills:
.Net CoreAppiumAWSAzureC#GCPMstestNunitSelendroidSQLXunit
Artificial Intelligence • Consumer Web • Edtech • HR Tech • Information Technology • Software • Conversational AI
Negotiate and manage customer contracts, draft legal documents, ensure compliance, and collaborate with internal and external teams on contract terms.
Top Skills:
PeoplesoftSalesforceWord
What you need to know about the Mumbai Tech Scene
From haggling for the best price at Chor Bazaar to the bustle of Crawford Market, the energy of Mumbai's traditional markets is a key part of the city's charm. And while these markets will always have their place, the city also boasts a thriving e-commerce scene, ranking among the largest in the region. Driven by online sales in everything from snacks to licensed sports merchandise to children's apparel, the local industry is worth billions, with companies actively recruiting to meet the demands of continued growth.
