Quality Assurance (QA) Engineer

Main Purpose:The Quality Assurance (QA) Engineer is responsible for ensuring that software products, business processes and automations meet the highest standards of quality, reliability, and performance. The role involves designing and executing test plans, identifying, and resolving defects, implementing automation frameworks, and collaborating with cross-functional teams to ensure solutions are error-free. The member will work closely with developers, designers, business analysts, and product SMEs to identify issues early in the development cycle and ensure smooth, high-quality releases. This is an excellent opportunity for freshers or early-career QA engineers to showcase their enthusiasm and acumen in manual as well as automation testing while contributing to complex projects.Knowledge Skills and Abilities, Key Responsibilities:

KEY RESPONSIBILITIES:

Test Planning & Preparation

• Review and understand project requirements, user stories, and acceptance criteria.
• Design and maintain test scenarios, test cases, and test scripts.
• Prepare and manage test data and environments.

Test Execution

• Perform manual testing (functional, regression, integration, smoke, and system testing).
• Support automation testing efforts by learning and applying scripting tools (e.g., Selenium, Python, JMeter).
• Validate user interfaces, APIs, databases, and workflows for accuracy and reliability.
• Conduct cross-browser and cross-platform testing.
• Perform mobile testing.
• Perform nonfunctional testing
  • Ensures the system is robust, secure, and reliable in real-world conditions.
  • Improves customer satisfaction and prevents costly downtime.
  • Reduce risks related to compliance, scalability, and performance bottlenecks.
  • Usability, Availability / Stability / Reliability, Compliance, Compatibility testing

Defect Management

• Identify, log, and track defects using tools such as JIRA, Azure DevOps, or Bugzilla.
• Retest and verify defect fixes before closure.
• Collaborate with developers, and business analysts to resolve issues quickly.
• Participate in RCA for defects

Quality Governance & Reporting

• Adhere to QA processes, checklists, and best practices.
• Participate in daily stand-ups, sprint planning, and retrospectives (Agile).
• Generate and share test reports, execution status, and quality metrics with stakeholders.
• Contribute to continuous improvement by suggesting process and tool enhancements.

Learning & Growth

• Stay updated with new QA methodologies, automation frameworks, and tools.
• Participate in training sessions, peer reviews, and mentoring opportunities.
• Gain exposure to CI/CD, DevOps practices, and modern testing techniques.

Innovation

• Introduce value add in QA function by thinking beyond testing
• Propose process improvements based on testing insights
• Taking QA beyond manual and scripted automation à Data Driven QA, AI-driven test automation

Required Skills & Qualifications

• Bachelor’s degree in computer science, IT, Engineering, or related field.
• 1-2 years of experience in software testing (manual and/or automation).
• Sound knowledge of SDLC, STLC, Agile methodologies, and defect lifecycle.
• Familiarity with test management tools (Azure DevOps, JIRA).
• Strong logical, analytical, and problem-solving skills.
• Good verbal and written communication skills with attention to detail.
• Good understanding of Agile/Scrum methodologies.

Key Relationships and Department Overview:

Internal & External Stakeholders