Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team!
Quality Assurance Manager
We are looking for Manager of Quality Assurance to innovate, win, and grow with us!
As the Manager of Quality Assurance, you will play a vital role in ensuring that our products and systems meet the highest standards of quality and reliability by overseeing all aspects of the quality management process. This includes developing and implementing quality control procedures, defining/driving a test architecture, mentoring team members in best practices, conducting audits and inspections, identifying quality trends, and implementing corrective actions when necessary. Your experience, attention to detail, strong analytical skills, and ability to communicate effectively will be essential in this role.
How you’ll contribute:
- Develop and implement quality control procedures to ensure compliance with industry standards and regulations.
- Lead a team of quality assurance professionals, providing guidance and support to ensure the highest level of performance.
- Lead the QA team in the development, documenation, and deployment of a test architecture (methodology, environments, automation, tools, etc.) for ERP and Corporate Systems.
- Oversee the development of test plans, test automation, as well as the inspection and testing of systems at various stages of development to identify defects and areas for improvement.
- Collaborate with cross-functional teams to identify and resolve quality-related issues, implementing corrective actions as needed.
- Monitor, analyze, and report on quality data to identify trends and take proactive measures to address potential quality issues.
What will make you successful:
- Bachelor's degree in a relevant field is required; a master's degree is preferred.
- 10+ years of experience in quality assurance, preferably in a systems development environment, ideally with corporate systems (e.g. Accounting, HR, Procurement, CRM, etc.)
- 5+ years in quality assurance team leadership
- Strong knowledge and understanding of quality management systems and industry standards.
- Excellent analytical and problem-solving skills, with the ability to identify and address quality issues effectively.
- Strong leadership and communication skills, with the ability to effectively manage a team and collaborate with cross-functional teams.
- Detail-oriented mindset with the ability to maintain accurate and up-to-date documentation.
- Proactive and results-oriented approach to quality assurance, with the ability to take initiative and drive continuous improvement.
- A natural mentor/teacher that can help lift your team’s skills, knowledge, and approach.
We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.
