We are seeking an experienced and highly motivated QA Lead to guide our Quality Assurance efforts and ensure the delivery of high-quality software products. The QA Lead will be responsible for defining and implementing QA strategies, leading and mentoring a team of QA engineers, and driving continuous improvement in our testing processes. This role requires a strong technical background in software testing, excellent leadership skills, and a passion for quality.
Key Responsibilities:QA Strategy & Leadership:
- Develop, implement, and continuously refine the overall QA strategy, including test plans, test cases, and quality standards, aligning with project goals and organizational objectives.
- Lead, mentor, and motivate a team of QA engineers, fostering a culture of quality, collaboration, and continuous learning.
- Provide guidance and support for career development, performance management, and skill enhancement within the QA team.
- Stay abreast of industry best practices and emerging technologies in software testing and quality assurance.
Test Planning & Execution Management:
- Oversee the creation, review, and approval of comprehensive test plans, test strategies, and test cases for functional, non-functional, integration, and regression testing.
- Allocate QA resources effectively across projects and tasks, ensuring optimal coverage and timely execution of all testing activities.
- Collaborate with DevOps/IT teams to ensure the setup, configuration, and maintenance of robust test environments.
- Monitor and guide test execution, ensuring adherence to established procedures and quality standards.
- Manage the defect lifecycle, from identification and logging to tracking, retesting, and closure, ensuring proper prioritization and communication.
Quality Assurance & Reporting:
- Identify potential quality risks and develop proactive mitigation strategies, implementing risk-based testing approaches.
- Establish, track, and report on key quality metrics (e.g., defect density, test coverage, test pass rate, escaped defects) to assess product quality and team performance.
- Generate regular quality reports and dashboards for project managers, product owners, and other stakeholders.
- Champion and oversee the development and maintenance of test automation frameworks and scripts to enhance testing efficiency and reliability.
- Participate in release readiness reviews, providing critical assessments and Go/No-Go recommendations.
Collaboration & Communication:
- Work closely with cross-functional teams including product management, development, and project management to ensure a shared understanding of quality requirements and deliverables.
- Collaborate with business analysts and product owners to review and clarify business requirements, ensuring testability and completeness.
- Evaluate, select, and manage appropriate QA tools (test management, defect tracking, automation) to support and optimize testing efforts.
Recommended Qualifications:
- 10-16 years of relevant experience in Apps Development or systems analysis role
- 10+ years of experience in software quality assurance, with at least 6+ years in a leadership or lead role.
- Proven experience in developing and implementing QA strategies and processes.
- Strong understanding of software development lifecycle (SDLC) and various testing methodologies (Agile, Waterfall).
- Expertise in test plan creation, test case design, execution, and defect management.
- Experience with test automation frameworks and tools (e.g., Selenium, Playwright, Cypress, JUnit, NUnit, pytest).
- Familiarity with performance testing and security testing concepts.
- Excellent analytical, problem-solving, and decision-making skills.
- Exceptional communication (written and verbal) and interpersonal skills.
Education:
- Bachelor’s degree/University degree or equivalent experience
- Master’s degree preferred
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Preferred Skills:- Experience with CI/CD pipelines and integrating automated tests.
- Knowledge of scripting or programming languages (e.g., Python, Java, C#).
- Experience with cloud-based testing environments.
- Certifications in Quality Assurance (e.g., ISTQB Advanced Level).
- Experience with Jira, Azure DevOps, or similar project and test management tools.
------------------------------------------------------
Job Family Group:
Technology------------------------------------------------------
Job Family:
Applications Development------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Top Skills
Citi Mumbai, Maharashtra, IND Office
Bandra Kurla Complex Road, Mumbai, Maharashtra, India, 400051
