QA Automation Engineer
Status: Full-time
Reports To: Manager
Location: Mumbai, IN
Work Hours: Monday – Friday, 11:00 AM – 8:00 PM
Position Summary
Decisions + ProcessMaker are rapidly growing, private-equity-backed technology companies that provide a unified workflow and rules platform for business process automation (BPA). Trusted by Fortune 500 firms and SMBs globally, we enable organizations to simplify operations, enhance efficiency, and achieve measurable results—without requiring technical expertise.
As a QA Automation Engineer, you will manage the testing strategy, processes, and resources for the Decisions platform. You will work closely with multiple departments—including Cloud Ops, Developers, Documentation, Professional Services, R&D, Solutions, and Support—to identify core issues and prioritize fixes within tight release schedules.
Key Responsibilities
- Develop and implement strategies to test the platform effectively across multiple versions and tight timelines.
- Conduct both automated and manual testing as part of a global QA team.
- Write automated tests using C# along with web automation frameworks like Playwright.
- Communicate platform issues and testing results with leadership, developers, and other departments.
- Document testing results and create reports for leadership to track release readiness.
Support Duties
- Understand enterprise integrations and communicate effective testing plans and solutions.
- Provide examples and training for testing resources on platform features.
- Anticipate problems and offer recommendations for resolution.
- Challenge the status quo and take initiative to improve processes.
- Actively observe, learn, communicate, and contribute to advancing the organization’s mission.
Requirements
- Certification in Quality Assurance (Automation). / Bachelor's degree in Computer Science, Information Systems, Engineering, or Mathematics
- 0–2 years of experience in QA Automation.
- Strong attention to detail and ability to multitask.
- Excellent written and verbal communication skills for both onshore and offshore audiences.
- Knowledge of databases, enterprise systems, web applications, and software QA best practices.
- Understanding SDLC using Agile or other lean methodologies.
- Basic software development knowledge: OOPs concepts and along with data types, variables, loops, exception handling, or strong problem-solving skills.
- Ability to analyze information from multiple sources to develop testing plans.
- Proficiency in Windows computing (e.g., finding local IP, using Command Prompt).
- Strong desire to deliver excellent user experience and high-quality software.
- Analytical mindset with a detective approach to software testing.
- Familiarity with Windows services, networking concepts, APIs, and testing fundamentals.
- Optional but beneficial: experience with Java, Python, .NET, HTML, C#, SQL, JS, IIS, AD, Hyper-V/VirtualBox, or any software testing platform.
- Adaptable to changing organizational priorities in a fast-paced environment.

