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Manage SaaS/software customer projects: create and maintain project plans, status and budget reports, track deliverables, manage stakeholders and risks, handle scope and change orders, and ensure on-time, on-budget delivery across multiple teams and geographies.
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Who You Are:
You are a self-directed, highly motivated professional who can oversee multiple projects. It is easy for you to develop professional working relationships, and you are comfortable interacting with peers and customers at all levels within an organization. You have worked closely with project teams, vendors, and internal stakeholders to successfully complete deliverables and coordinate staffing needs. You are an exceptional communicator with experience in planning for and achieving challenging deadlines, assessing, and mitigating project risks, and proactively resolving unexpected issues.
What You’ll Do:
Project Managers (PM) at SailPoint begin with a structured onboarding and mentorship program to orient themselves with our SaaS and/or Software delivery and models.
- Within 1-2 months you will lead customer projects by preparing project plans, meeting with internal teams and customers on a weekly basis, tracking progress and deliverable completion, maintaining project status, forecasting, and budget reporting, and documenting project risks and issues.
- After 6 months, you will have demonstrated a strong understanding of our delivery methodology and lead significant PM duties for small-medium projects.
- Within 1 year, you will be expected to manage all project management duties for various project types and complexity resulting in a sustainable project management portfolio.
Responsibilities:
- Execute project management duties for recurring services/advisory customer engagements
- Manage project stakeholders and customer expectations, ensuring customer concerns, risks, and requirements are anticipated, documented, and resolved proactively
- Create and consistently update comprehensive project documentation (project plans, weekly status and budget reports, and risks and issues logs) in appropriate repositories
- Assist engagement managers with maintaining project scope and address any change order needs promptly, as applicable
- Provide accurate updates on project progress to customers and SailPoint management
Requirements:
- 3+ years of professional work experience as part of a Software, SaaS, or consulting company, including 1+ years of formal project manager experience
- Experience working with Certinia (formerly known as Financial Force) is preferred
- Excellent organization and communication skills
- Experience working with customers, partners, and internal stakeholders
- Experience with essential project management duties (project planning, managing budgets, monitoring project scope, owning stakeholder communication, and risk management)
- Experience managing projects across multiple teams and geographies to ensure projects are delivered to specification, on-time, and within budget
- Experience working with Certinia (formerly known as Financial Force) is preferred
Certifications:
Project Management Professional (PMP) a plus, or Certified Associate in Project Management (CAPM)
Education:
Bachelor’s degree or equivalent work experience
Travel:
Up to 15%
SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.
Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact [email protected] or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.
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